Collections Specialist

1 week ago


Holland, United States Robert Half Full time
Job DescriptionJob DescriptionWe are searching for a detail-oriented Collections Specialist to join our team in the service industry, specifically located in HOLLAND NT, Ohio, United States. This role offers a long term contract employment opportunity where you will be responsible for handling customer inquiries, maintaining accurate records, and managing B2B collections in a fast-paced call center environment.

Responsibilities:

• Efficiently handle commercial collections and credit collections activities
• Process and manage high volumes of customer calls in a fast-paced environment
• Ensure accurate and up-to-date customer credit records
• Manage customer inquiries and provide excellent customer service
• Implement collections management best practices to ensure efficient operations
• Monitor customer accounts and take appropriate actions as needed
• Collaborate with the team to ensure the smooth running of operations.• Proficiency in B2B collections
• Experience in Collections - Commercial
• Expertise in Commercial Collections
• Strong skills in Collections management
• Knowledge in Credit - Collections
• Experience working in a Call Center
• Ability to provide excellent Call Center Customer Service
• Comfortable working in a Fast Paced Call Center
• Ability to handle High Volume Call Center tasks.

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