Customer Service Representative

3 days ago


O'Fallon, United States TEKsystems Full time
Job DescriptionJob Description

Tek Systems is hiring for a reputable manufacturing company in St. Peter's, MO This is a call center position. All training will be onsite and then moves to a hybrid role.

Description

- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

- Refer unresolved customer grievances to designated departments for further investigation.

- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Additional Skills & Qualifications

- High School Diploma or equivalent.

- 5+ years of customer service (call center or retail)

Skills and Competencies:

- Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

- Ability to work independently and manage one’s time.

- Ability to accurately document and record customer/client information.

- Previous experience with computer applications, such as MS Outlook or data entry software.

Pay and Benefits

The pay range for this position is $20.00 - $20.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in O'Fallon,MO.

Application Deadline

This position will be accepting applications until Dec 21, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


  • Customer Service

    6 months ago


    O'Fallon, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at $17 per hour for our O'Fallon location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job...


  • O'Fallon, United States Chubb Full time

    Job Description We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: O'Fallon, MO Phoenix, AZ Whitehouse Station, NJ If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and...


  • O'Fallon, United States Circle K Full time

    Circle K - 320 W State St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • O'Fallon, United States Circle K Full time

    Circle K - 602 N Main St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • O'Fallon, United States Circle K Full time

    Circle K - 826 W Highway 50 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • O'Fallon, United States Circle K Full time

    Circle K - 2035 Highway K [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • O'Fallon, Missouri, United States Independent Community Bank Full time

    Job OverviewWe are seeking a highly motivated and dedicated Customer Service Representative/Bank Teller to support our team. This role requires excellent math and communication skills, as well as a friendly and positive attitude.Key Responsibilities:Provide exceptional customer serviceManage cash transactions efficientlyOffer product and service...


  • O'Fallon, Missouri, United States Target Full time

    About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, making it one of America's leading retailers. Our purpose is to prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team.Starting Hourly Rate / Salario por Hora Inicial:$15.75 USD per hourAbout the RoleWe are seeking...


  • O'Fallon, United States H&R Block Full time

    About H&R BlockWe believe in the power of people helping people, and our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.At H&R Block, we're curious, creative,...


  • O'Fallon, United States Taco Bell - Fallon Parkway Full time

    About UsTaco Bell - Fallon Parkway is a leading fast-food chain with a reputation for excellent customer service and commitment to excellence.SalaryThe estimated salary for this role is $12-$15 per hour, depending on experience and qualifications.Job DescriptionWe are seeking a motivated Restaurant Service Representative to join our team in O'Fallon, MO. As...


  • O'Fallon, United States Enterprise Mobility Inc Full time

    OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...


  • O'Fallon, United States Chubb Full time

    Job Description When you grow, Chubb grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Chubb Personal Lines. We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they...


  • O'Fallon, Missouri, United States PierTech Systems Full time

    OverviewPier Tech Systems is a privately-owned steel manufacturing company with over 25 years of experience. We are a small business experiencing exponential growth and seeking talented individuals for long-term careers.CompensationThe estimated salary for this position is $50,000 - $65,000 per annum, depending on experience.Job SummaryWe are seeking a...


  • O'Fallon, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...


  • O'Fallon, United States Chubb Full time

    Job Description You'll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries. Join our team to deliver personalized service that demonstrates the value of being insured by Chubb. Initial and ongoing training will include, but is not limited to, Chubb product...


  • O'Fallon, Missouri, United States Baymont Inn & Suites O'Fallon Full time

    We are seeking a detail-oriented and customer-focused Hotel Guest Services Representative to join our team at Baymont Inn & Suites O'Fallon. This role is responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Respond to guest inquiries and resolve any issues promptly and...


  • O'Fallon, United States Phoenix Textile Corporation Full time

    OverviewPhoenix Textile Corporation is a leading provider of textile products and services for nursing homes and hospitals.We are committed to promoting nurturing and healing environments by providing our customers with the right solutions to meet their needs.Job SummaryThe Sales Support Specialist will be responsible for managing incoming communications and...


  • O'Fallon, United States Chubb Full time

    Job Description When you grow, Chubb grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Chubb Personal Lines. We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they...


  • O'Fallon, United States Planet Fitness Full time

    he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service. Handle all front desk related...


  • O'Fallon, United States AT&T Full time

    About AT&T:AT&T is a leading telecommunications company that provides innovative products and services to customers across the globe. Our team is passionate about delivering exceptional customer experiences and driving business success.Job Description:This Retail Sales Consultant role is an excellent opportunity for individuals who enjoy working in a...