Administrative Assistant
4 weeks ago
Responsibilities:
• Handle inbound and outbound calls efficiently, providing updates on case statuses and other relevant information to clients
• Assist with the management of Social Security Administration cases, including making necessary phone calls to gather updates
• Return calls to clients to provide updates on their social security disability cases or medical treatments
• Assist clients by answering their queries and providing information as needed
• Perform administrative tasks such as updating our customer relationship management (CRM) system and attaching emails
• Ensure all client communication is noted accurately in our CRM
• Maintain a high level of professionalism and confidentiality in dealing with sensitive client information
• Demonstrate strong organizational skills and attention to detail in all tasks
• Maintain an understanding of legal terminology and procedures to effectively assist clients• Proficient in handling inbound and outbound calls with excellent communication skills
• Experience with the Social Security Administration procedures and protocols
• Previous experience as a Legal Assistant is desirable
• Exceptional organizational and multitasking abilities
• Proficient in Microsoft Office Suite and other administrative software
• Ability to maintain confidentiality and handle sensitive information
• Excellent time-management skills with the ability to prioritize tasks
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Detail-oriented with a high level of accuracy in work
• Strong problem-solving skills and ability to make sound decisions
• High school diploma or equivalent; higher education or certifications are a plus.
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Atlanta, United States TI Partners Full timeCompany DescriptionTI Partners is a technology-focused investment bank that delivers high-value strategic results for its clients. With a national presence, TI Partners works with boot-strapped entrepreneurs, managers, and equity-holders to accomplish their goals. As a trusted advisor, TI Partners leverages its unique history and pedigree to craft...
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Administrative Assistant
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Atlanta, United States TI Partners Full timeCompany DescriptionTI Partners is a technology-focused investment bank that delivers high-value strategic results for its clients. With a national presence, TI Partners works with boot-strapped entrepreneurs, managers, and equity-holders to accomplish their goals. As a trusted advisor, TI Partners leverages its unique history and pedigree to craft...
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