Patient Service Representative/ Medical Front Desk

4 days ago

Coatesville, United States Medix Full time
Job DescriptionJob Description

We are seeking a dedicated and detail-oriented Patient Service Representative

Location: Coatesville, PA
Schedule/Shift: Monday - Friday, 8:00 AM - 5:00 PM

We are seeking a dedicated Patient Service Representative to join our team in Coatesville, PA. The ideal candidate will be a customer-focused professional with strong administrative and communication skills. As a Patient Service Representative, you will be the first point of contact for patients, ensuring smooth check-in and check-out processes, assisting with paperwork, managing calls, and working with our internal EMR system. This is an excellent opportunity to become part of a dynamic healthcare team.



Key Responsibilities:

  • Greet patients in a warm and welcoming manner upon arrival.
  • Obtain patient information, including demographic and insurance details, as applicable.
  • Direct incoming calls and patient inquiries to the appropriate staff or department.
  • Check in and check out patients for their appointments, ensuring all paperwork is completed accurately.
  • Operate various computer platforms, including Microsoft and the internal EMR system, to maintain patient records.
  • Schedule follow-up appointments and ensure patients are informed of their next steps.
  • Maintain a clean and organized waiting area for a pleasant patient experience.
  • Ensure all interactions comply with HIPAA regulations to maintain confidentiality.


Must-Have Qualifications:

  • Covid-19 Vaccination required.
  • Experience working with EMR (Electronic Medical Records) systems.
  • Availability to work Monday to Friday, from 8:00 AM to 5:00 PM.


Skills and Attributes:

  • Strong communication and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Knowledge of HIPAA regulations and patient confidentiality.
  • Positive, professional attitude with a focus on patient care.

If you're a proactive and dependable professional looking to make a difference in healthcare, apply today and a recruiter will reach out shortly



Medix is acting as an Employment Agency in relation to this vacancy.

Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r
\r
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

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