Customer Service Rep
1 week ago
Swoon is currently looking for a Customer Service Rep for a major manufacturing company.
- Location: Roselle, IL
- Duration: 3 Months
- Pay Rate: $25/h
Responsibilities:
- Answer incoming customer service phone calls, courteously and consistently using established guidelines.
- Respond full circle to requests from customers, sales reps and service reps.
- Collaborate with other departments to resolve customer issues and align with customers’ needs and requests.
- Maintain appropriate records and documentation in our ERP System.
- Act as an Account advocate by managing and overseeing inquiries that require concierge handling.
- Communicate proactively with customers to keep them aware of updates, changes, delays, and other information deemed important to them.
- Investigate and resolve billing concerns by tracing shipments, researching price differences and entering credit memos for approval, quoting special parts prices and following up on credit hold orders in our ERP.
- Provide problem solving and continuous improvement by removing barriers that impact product quality, support, or on-time delivery and customer satisfaction.
Swoon handles the staffing need of over 80 Fortune 500 clients.
We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.
Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.Company DescriptionCome get Swoon’d\r
Swoon handles the staffing need of over 80 Fortune 500 clients.\r
We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.\r
Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.
-
Customer Experience Coordinator
4 weeks ago
Roselle, Illinois, United States Sternberg Full timeKey Responsibilities:As a Customer Experience Specialist at Sternberg, you will be responsible for accurately and efficiently processing incoming orders using our software. You will communicate directly with our agents to help finalize issues/questions on orders.Key Functions:Review purchase orders, quotations, correspondence, and drawings to ensure that...
-
Customer Experience Specialist
5 months ago
Roselle, United States Sternberg Full timeGeneral Description: Accurately and efficiently processes incoming orders using our software. Communicates directly with our agents to help finalize issues/questions on orders. Essential Functions of the job: Reviews purchase orders, quotations, correspondence and drawings to make sure that customer orders and work orders accurately reflect customer needs...
-
Customer Experience Specialist
5 months ago
Roselle, United States Sternberg Full timeGeneral Description:Accurately and efficiently processes incoming orders using our software. Communicates directly with our agents to help finalize issues/questions on orders. Essential Functions of the job:Reviews purchase orders, quotations, correspondence and drawings to make sure that customer orders and work orders accurately reflect customer needs...
-
Customer Service Representative
1 month ago
Roselle, Illinois, United States TEKsystems Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via email and phone. Your primary focus will be on assisting customers with their orders, responding to inquiries, and resolving...
-
Customer Service Representative
4 weeks ago
Roselle, Illinois, United States Jet Brite Full timeJob DescriptionAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for a Customer Service Associate at Jet Brite.As a Customer Service Associate, you will play a vital role in creating a positive and welcoming atmosphere for our...
-
Customer Service Representative
4 weeks ago
Roselle, Illinois, United States Walgreens Full timeJob Summary:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes greeting customers, offering assistance with products and services, and resolving customer issues in a timely and professional manner.Key Responsibilities: Provide excellent customer service by...
-
Customer Service Representative
1 month ago
Roselle, New Jersey, United States Amin Antoine - State Farm Agent Full timeJob OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing top-notch service? If so, we may have the perfect opportunity for you!Key ResponsibilitiesEstablish and maintain strong customer relationships through prompt and accurate service.Provide expert advice on insurance options...
-
Customer Service Representative
4 weeks ago
Roselle, Illinois, United States Jet Brite Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you at Jet Brite!Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate - Car Wash. As a key member of our team, you will be...
-
Customer Service Representative
4 weeks ago
Roselle, Illinois, United States Jet Brite Full time**Create a Positive Experience for Our Customers**As a Sales Associate - Car Wash at Jet Brite, you will play a key role in delivering exceptional customer service and creating a welcoming atmosphere for our clients.**Key Responsibilities:**Provide outstanding customer service and ensure a positive experience for all customersEducate customers on our...
-
Office Associate
4 weeks ago
Roselle, Illinois, United States Chris Bryan Full timePosition OverviewChris Bryan - State Farm Agent is seeking a motivated and career-oriented professional to join their team in Roselle, IL. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.Responsibilities:Establish customer relationships...
-
Insurance and Financial Services Professional
4 weeks ago
Roselle, Illinois, United States Chris Bryan Full timeAs a State Farm Agent Team Member for Chris Bryan - State Farm Agent, you will play a key role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance. Your primary responsibilities will include establishing customer relationships, providing prompt and accurate customer...
-
Service Center Manager
5 days ago
Roselle, United States Staffing Ninja Full timeJob Title: Service Center ManagerLocation: Roselle, Illinois, United StatesSalary Range: $85,000 to $95,000 (Permanent, Full-Time)About the Organization:Located 45 minutes west of Downtown Chicago, the Roselle Service Center combines the charm of a small-town community with the convenience of metropolitan life. With unique shops, restaurants, and year-round...
-
Food Service Worker I
4 weeks ago
Roselle, Illinois, United States Quest Food Management Services Full timeJob Summary:As a Food Service Worker I at Quest Food Management Services, you will play a vital role in providing exceptional customer service to our guests. Your primary responsibility will be to prepare and serve menu items, ensuring a high level of quality and presentation. You will work closely with our team to create a welcoming and enjoyable dining...
-
Operations Manager
4 weeks ago
Roselle, Illinois, United States Clarke Full timeOperations Manager Job DescriptionWe are seeking an experienced Operations Manager to join our team at Clarke, a global environmental products and services company. As an Operations Manager, you will be responsible for cultivating a culture of performance-based accountability, leadership, and team building within our mosquito operations team.Key...
-
Driver, Part-time
4 weeks ago
Roselle, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being...
-
Field Services Technician
2 months ago
Roselle, United States Mauser Packaging Solutions Full timeMauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicals. The Field Services Technician/Engineerserves technical and administrative functions in the manufacturing facilities. REQUIRED SKILLS: knowledge in...
-
Field Services Technician
3 months ago
Roselle, United States Mauser Packaging Solutions Full timeMauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicals. The Field Services Technician/Engineer serves technical and administrative functions in the manufacturing facilities. REQUIRED SKILLS: knowledge in...
-
Driver Helper
1 month ago
Roselle, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
-
Driver Helper
3 weeks ago
Roselle, United States United Parcel Service Full timeSHIFT YOUR FUTURESeasonal Driver HelperSHIFT YOUR TEAMWho exactly are UPS Seasonal Driver Helpers?As a Driver Helper this is a position where you'll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It's a lot of in and out of the truck, making deliveries, and...
-
Driver Helper
2 weeks ago
ROSELLE, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...