Service Drive Vehicle Appraisal Specialist
1 week ago
At VIP, our purpose is to create exceptional value and experiences for every customer, surpassing our competitors. Our mission is to be the foremost provider of automotive sales and service, empowering our staff to deliver memorable customer experiences.
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
Click Link below to learn more about our group and dealership –
VIP Automotive Group
Service Drive Vehicle Appraisal Specialist
Full-Time Opportunity
Monday – Friday
Weekend Availability
Job Summary:
Our dealership is seeking a motivated and customer-oriented Service Drive Vehicle Appraisal Specialist to identify opportunities for trade-ins among customers visiting the service center. The ideal candidate will evaluate vehicles in service, provide accurate appraisals, and present trade-in offers to customers, promoting the purchase of new vehicles from our dealership.
Key Responsibilities:
- Proactively engage with service center customers to discuss the benefits of trading in their current vehicle.
- Perform on-site vehicle appraisals to assess trade-in value accurately.
- Communicate trade-in offers clearly and professionally, highlighting the advantages to the customer.
- Collaborate with sales and service teams to identify customers eligible for trade-in opportunities.
- Maintain detailed records of appraisals and customer interactions.
- Provide exceptional customer service to build trust and long-term relationships with clients.
- Stay informed on current market trends and dealership promotions to support appraisals and trade-in offers.
- Meet or exceed monthly appraisal and trade-in targets set by the dealership.
Qualifications:
- Prior experience in automotive sales, appraisals, or customer service preferred.
- Strong communication and interpersonal skills.
- Ability to evaluate vehicle condition and understand market value.
- Highly organized with attention to detail.
- Self-motivated and results-driven.
- Proficiency with CRM software and dealership management systems is a plus.
Manufacturer Training
Product knowledge
To excel in this role, candidates must perform each essential duty satisfactorily. The requirements above represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be provided for individuals with disabilities.
Job Type:
Full-time
Salary:
$80,000 – 100,000.00 inclusive of bonuses.
Supplemental pay types:
Bonus pay
Benefits Include:
- Medical and Dental Insurance
- 401(k) Retirement Plan
- Employee Discounts on Vehicle Purchases, Parts, and Service
- Paid Time Off
- Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
- Comprehensive Employee Recognition Programs
- Opportunities for Career Advancement
- Professional Development Assistance
- Retirement Plan
Schedule:
Monday to Friday
Weekend Availability
Compensation details: 80000-100000 Yearly Salary
PIa953c91b047b-25405-36016110
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