Collections Specialist

1 day ago


Louisville, United States Insight Global Full time
Job DescriptionJob Description

Day-to-Day:

Insight Global is currently seeking a Collections Specialist for a Direct-Hire opportunity here in Louisville KY. The pay range for this position is between $20/hr - $24/hr. This company is a large, well-established environmental service company that focuses on reusable waste to energy. As a collections specialist you monitor accounts to identify overdue balances and prioritize collection efforts. You will reach out to clients with past due amounts via phone and email to inquire about payment status, maintain collections notes in accounting software like Great Plains, and investigate and resolve billing issues. Lastly, also request credits or ad hoc invoices when necessary and collaborate with sales, customer service, and accounting teams to address customer concerns and ensure accurate billing. This individual must have strong soft skills in order to succeed and collaborate cross-functionally.

Desired Skills & Experience:

  • 3+ years of experience in corporate/B2B collections
  • Ability to do the following:
    • Use MS Office Suite (Excel, Word, Outlook) effectively
    • Identify/monitor overdue balances
    • Reach out to clients with past due amounts via phone/email inquiring on payment status
    • Request credits/ad hoc invoices
    • Work with sales, customer service, and accounting to address customer concerns


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