Patient Care Representative
1 month ago
Responsibilities:
• Respond to high-volume of incoming and outgoing telephone calls and faxed referrals
• Coordinate care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients
• Facilitate communication between the patient and the physician or clinic
• Accurately document and route calls to the appropriate department
• Identify urgent customer needs or operational issues, and escalate appropriately
• Work closely with care teams, patients, and external facilities to obtain necessary information required for care
• Communicate with the care team and support staff on various patient issues
• Update and maintain insurance information
• Deliver high-level of customer service following documented protocols and guidelines
• Use reference documents and online knowledgebase tools to articulate accurate information regarding services.• Role requires proficiency in Call Center Customer Service.
• Must have strong skills in Customer Service.
• Experience in Answering Inbound Calls is necessary.
• Ability to handle Answering Multi-Line Phone System.
• No minimum years of experience required, open to all levels of experience.
• Excellent communication skills, both verbal and written.
• High attention to detail and ability to multitask.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Ability to work effectively in a team.
• High level of empathy and understanding.
• Willingness to learn and adapt to new technologies and procedures.
• Must have a positive attitude and strong work ethic.
• Strong time management skills.
• Must be able to maintain confidentiality and adhere to ethical standards.
• Basic computer skills and familiarity with healthcare software is a plus.
-
Weekend Physical Therapist
4 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob SummaryWe are seeking a skilled Physical Therapist to join our team at Patient Care. As a Weekend Physical Therapist, you will be responsible for providing high-quality patient care services in a home health setting.Key ResponsibilitiesEvaluate patient care needs and develop individualized treatment plans to improve functional status, mobility, and...
-
Physical Therapist
3 weeks ago
Newark, New Jersey, United States Patient Care Full timeThe Physical Therapist in Home Health at Patient Care is responsible for assessing and evaluating patient care needs related to functional status/mobility, endurance/stamina, pain, and other medical conditions.Key Responsibilities:Evaluate patients' functional status, status of all body systems as required for CMS documentation, and physical therapy...
-
Physical Therapist
4 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob SummaryThe Physical Therapist in Home Health is responsible for assessing and evaluating patient care needs related to functional status, mobility, endurance, and other medical conditions. Based on this assessment, the Physical Therapist works to determine a treatment plan, performs interventions to improve patient well-being, and evaluates progress.Key...
-
Weekend Physical Therapist
3 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob SummaryThe Physical Therapist in Home Health at Patient Care is responsible for assessing and evaluating patient care needs related to functional status/mobility, endurance/stamina, pain, and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to help determine a treatment plan, performs interventions aimed at...
-
Weekend Physical Therapist
1 month ago
Newark, United States Patient Care Full timeThe Physical Therapist in Home Health is responsible for the assessment and evaluation of patient care needs related to functional status/mobility, endurance/stamina, pain and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to help determine a treatment plan, performs interventions aimed at improving and...
-
Weekend Physical Therapist
3 weeks ago
Newark, United States Patient Care Full timeThe Physical Therapist in Home Health is responsible for the assessment and evaluation of patient care needs related to functional status/mobility, endurance/stamina, pain and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to help determine a treatment plan, performs interventions aimed at improving and...
-
Weekend Physical Therapist
3 weeks ago
Newark, United States Patient Care Full timeThe Physical Therapist in Home Health is responsible for the assessment and evaluation of patient care needs related to functional status/mobility, endurance/stamina, pain and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to help determine a treatment plan, performs interventions aimed at improving and...
-
Weekend Physical Therapist
1 month ago
Newark, United States Patient Care Full timeThe Physical Therapist in Home Health is responsible for the assessment and evaluation of patient care needs related to functional status/mobility, endurance/stamina, pain and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to help determine a treatment plan, performs interventions aimed at improving and...
-
Weekend Physical Therapist
1 month ago
Newark, United States Patient Care Full timeThe Physical Therapist in Home Health is responsible for the assessment and evaluation of patient care needs related to functional status/mobility, endurance/stamina, pain and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to help determine a treatment plan, performs interventions aimed at improving and...
-
Physical Therapist
4 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob Title: Weekend Physical TherapistThe Physical Therapist in Home Health is responsible for assessing and evaluating patient care needs related to functional status/mobility, endurance/stamina, pain, and other medical conditions. Based on this assessment and evaluation, the Physical Therapist works to determine a treatment plan, performs interventions...
-
Weekend Physical Therapist
4 weeks ago
Newark, New Jersey, United States Patient Care Full timeJob Title: Weekend Physical TherapistAt Patient Care, we are seeking a skilled and compassionate Weekend Physical Therapist to join our team. As a Weekend Physical Therapist, you will be responsible for providing high-quality physical therapy services to patients in their homes, with a focus on improving their functional status, mobility, and overall...
-
Patient Services Representative
4 weeks ago
Newark, United States Westside Family Healthcare Full timeJob Type Full-timeDescriptionWESTSIDE IS LOOKING FOR PATIENT SERVICE REPRESENTATIVES!JOIN A CARING, DEDICATED TEAM MAKING A DIFFERENCE IN YOUR COMMUNITY.Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Patient Service Representative is responsible for the smooth...
-
Patient Access Representative
4 weeks ago
Newark, Delaware, United States Newark Beth Israel Full timeJob Overview:The Patient Access Representative plays a vital role in ensuring timely throughput and capturing all necessary data. This position requires excellent customer service skills to greet patients in a friendly manner. The representative is responsible for ensuring that all customers, internal and external, are treated with the highest level of...
-
Patient Services Representative
3 weeks ago
Newark, United States Westside Family Healthcare Full timeJob Type Full-time Description WESTSIDE IS LOOKING FOR PATIENT SERVICE REPRESENTATIVES!JOIN A CARING, DEDICATED TEAM MAKING A DIFFERENCE IN YOUR COMMUNITY. Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Patient Service Representative is responsible for the smooth...
-
Patient Care Technician-PCT
3 months ago
Newark, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...
-
Patient Access Representative
4 months ago
Newark, United States University Hospital, Newark NJ Full timeResponsibilities: The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely patient arrivals and registration functions. This includes, but is not limited to, Inpatient, Outpatient, Emergency Department, and Pre-Registration. Electronically enters...
-
Patient Care Technician
1 week ago
Newark, United States Fresenius Medical Care Full time* Full Time Position* Dialysis Experience Not Required, Will Train* 12 Week Paid Training* Growth and Advancement OpportunitiesPURPOSE AND SCOPE:Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures,...
-
Patient Care Manager
4 weeks ago
Newark, Delaware, United States Stanford Health Care Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Care Manager to join our team at Stanford Health Care. As a Patient Care Manager, you will be responsible for overseeing the daily operations of our patient care units, ensuring that patients receive high-quality, compassionate care. You will work closely with our nursing staff, physicians,...
-
Patient Care Technician
6 months ago
Newark, United States Innovative Renal Care Full timeDialysis Patient Care Technician Our Patient Care Technicians provide high quality patient care to patients suffering from the most advanced stage of chronic kidney disease, known as END Stage Renal Disease (ESRD). As a PCT you will monitor patients before, during, and after dialysis treatment including measuring and recording stats, initiating cannulation,...
-
Patient Service Representative
2 months ago
Newark, United States Delaware Imaging Network Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...