Family Services Specialist I/II

1 week ago


Miami, United States Oklahoma Human Services Full time
Job DescriptionJob Description

Family Services Specialist I/II

This position is located in Miami, Oklahoma.

Annual Salary:

  • Level I  H14A: $37,440.00 + Full State Employee Benefits
  • Level II H14B: $40,248.00 + Full State Employee Benefits

Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

In-person training will be provided.
 

Minimum Qualifications:

Level I: 

  • Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
  • OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. 

Level II: 

  • Education and Experience requirements consist of a bachelor’s degree;
  • OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
  • OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. 

Preference Statement

Preference may be given to applicants with previous call center experience.

 

Job Responsibilities

  • This position is for a customer service eligibility specialist who will provide world-class service to clients of Adult and Family Services.  The ideal candidate would demonstrate customer service, flexibility, and organizational skills while working in a fast-paced environment.
  • Responsibilities include interviewing, processing electronic applications and renewals for all AFS programs (SNAP, CHILD CARE, and MEDICAL), while interpreting and applying policy, and procedures, providing clear documentation of casework, and independently performing complex tasks. 
  • The employee will provide first contact resolution for clients who prefer to conduct business through our virtual eligibility center or online platforms.  All customer contact is handled primarily via phone incoming and outgoing calls.
  • This position is designed for telework/work from home however, the employee will be training in an office setting (in person) for the first 120 days and evaluated on performance before working from home full time.
  • Must attend all mandatory training including a two-week training academy held in Norman, OK. (Travel and lodging paid)

__________

If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 24-GH201

83010322/JR39129

Powered by JazzHR

zPwpnJMJZF



  • Miami, Oklahoma, United States Oklahoma Human Services Full time

    Job Title: Family Services Specialist I/IIJob Summary: We are seeking a highly motivated and detail-oriented Family Services Specialist I/II to join our team at Oklahoma Human Services. As a key member of our team, you will be responsible for providing exceptional customer service to clients, assessing their needs, and determining eligibility for various...


  • Miami, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionFamily Services Specialist I/IIThis position is located in Miami, Oklahoma.Annual Salary: Level I  H14A: $37,440.00 + Full State Employee BenefitsLevel II H14B: $40,248.00 + Full State Employee BenefitsTravel is occasional. Must possess a valid driver's license and maintain required car insurance.In-person training will...


  • Miami, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionFamily Services Specialist I/IIThis position is located in Miami, Oklahoma.Annual Salary: Level I  H14A: $37,440.00 + Full State Employee BenefitsLevel II H14B: $40,248.00 + Full State Employee BenefitsTravel is occasional. Must possess a valid driver's license and maintain required car insurance.In-person training will...


  • Miami, Florida, United States Oklahoma Human Services Full time

    Job OverviewThis role is for a skilled customer service professional who will provide exceptional support to clients of Adult and Family Services. The ideal candidate will possess excellent communication skills, flexibility, and organizational abilities to thrive in a fast-paced environment.The Family Services Specialist I/II will be responsible for...


  • Miami, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionFamily Services Specialist I/IIThis is a full-time position in an office settingThis position is located in Miami, Oklahoma.This position will initially be housed in Miami, Oklahoma, until a new office opens in 2025, and will move to Vinita, Oklahoma. Annual Salary: Level I  H14A: $37,440.00 + Full State Employee...


  • Miami, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionFamily Services Specialist I/IIThis is a full-time position in an office settingThis position is located in Miami, Oklahoma.This position will initially be housed in Miami, Oklahoma, until a new office opens in 2025, and will move to Vinita, Oklahoma. Annual Salary: Level I  H14A: $37,440.00 + Full State Employee...


  • Miami, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position is located in Miami, Oklahoma.Working in Child Welfare for Oklahoma's largest state agency means having the opportunity to positively impact the safety and well-being of children and families for generations to come. If you have a passion for social work and making a difference in your local community, OKDHS...


  • Miami, Oklahoma, United States Oklahoma Human Services Full time

    Job DescriptionWe are seeking a highly skilled and dedicated Family Services Specialist to join our team.This full-time position is located in an office setting and will be housed in Miami, Oklahoma, initially, before moving to Vinita, Oklahoma, in 2025.The successful candidate will be responsible for greeting clients professionally, assessing their needs,...


  • Miami, Oklahoma, United States Oklahoma Human Services Full time

    Job Title: Family Services Specialist I/IIJob Summary:We are seeking a highly skilled and dedicated Family Services Specialist I/II to join our team at Oklahoma Human Services. As a key member of our team, you will provide exceptional customer service to clients of Adult and Family Services, ensuring that they receive world-class support and guidance...


  • Miami, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position is located in Miami or Jay, Oklahoma.Child Care Licensing SpecialistAnnual Salary: Level I     H24A - $38,652.55 + Full State Employee BenefitsLevel II    H24B - $41,550.35 + Full State Employee BenefitsTravel is EXTENSIVE. Must possess a valid driver's license and must maintain required car...


  • Miami, United States Family Central Full time

    Family Stabilization Specialist Needed at Family Central Inc.OverviewFamily Central Inc. is a leading organization providing family stabilization services to at-risk families in Miami Dade and Monroe counties. We are seeking a highly skilled Family Stabilization Specialist to join our team and make a meaningful impact in the lives of families in need.Salary...


  • Miami, United States IASIS Healthcare Full time

    Job Title: Patient Service Specialist IIAt IASIS Healthcare, we are seeking a highly skilled and detail-oriented Patient Service Specialist II to join our team. As a key member of our administrative team, you will play a vital role in ensuring smooth day-to-day operations in our SMG physician practice.Key Responsibilities:Work closely with providers to...


  • Miami, Florida, United States Baker Construction Enterprises, Inc Full time

    Job SummaryThe Instrumentation Specialist II provides expertise and coordination in using surveying equipment to ensure accurate and effective work layout. Coordinates layout activities with the Party Chief, Superintendent, and/or Foreman for project installation. Collaborates with Project Leadership to identify improvement ideas and contributes to effective...


  • Miami, United States United Community Bank Full time

    Portfolio Specialist I - Reports To: Commercial Relationship Manager. Direct Reports: N/ A - Salary Grade: 8 SUMMARYA Portfolio Specialist I provides credit and sales support to Commercial Banking Relationship Managers. EDUCATION AND EXPERIENCE REQUI Portfolio, Relationship Manager, Specialist, Client Relations, Credit Analyst, Business Services,...

  • Court Liaison II

    4 weeks ago


    Miami, United States Family Resource Center of South Florida Full time

    Description The Court Liaison II will attend most court hearings for Full Case Management (FCM) and will report the services that the Family Resource Center (FRC) is providing to the family and status of services/compliance by the parents in FRC cases.The Court Liaison II will be expected to convey all the necessary information about a case, received by the...


  • Miami, United States DSJ Global Full time

    Job DescriptionJob DescriptionQuality Assurance Specialist II - Sterile ManufacturingLocation: Miami, FLWorking Situation: OnsiteLevel: Associate LevelWe are looking for a dynamic Quality Assurance Specialist II to join a leading global medical device company known for its innovative product development. In this role, you will be responsible for ensuring...

  • Housing Specialist II

    2 weeks ago


    Miami, United States Nan McKay & Associates Full time

    POSITION: Housing Specialist II (FSS - HOP Processor)SUPERVISOR: SupervisorSTATUS: Non-ExemptSUMMARY  The position duties include a wide range of activities related to determining and documenting participant, income, rent and contractual relationships with owners in support of the Family Self-Sufficiency / Homeownership program operations using written...


  • Miami, Florida, United States ADS Technology Full time

    Job SummaryADS Technology is seeking a skilled IT Support Specialist Level II to provide timely and reliable support for businesses in South Florida. The ideal candidate will have 4 years of experience in support specialist or Help Desk related support, as well as 4 years of operating systems experience (Windows Server and workstations).Responsibilities:...

  • Housing Specialist II

    4 weeks ago


    Miami, United States Nan McKay & Associates Full time

    Job SummaryThe Housing Specialist II - Relocation position is responsible for managing an assigned caseload of HCV relocation participants, conducting annual recertifications, and determining housing assistance payment and tenant rent calculation. The ideal candidate will have excellent communication and interpersonal skills, with the ability to interpret...


  • Miami, United States BCforward Full time

    Authorization Specialist IIBCForward is looking for Authorization Specialist II at Florida Position: Authorization Specialist II Location: Remote (Florida Residents Only)Duration: 12 MonthsPotential to Extend: YES Start Date: As soon as possible Pay Rate: $19.00/hr. on W2Shift: Monday - Friday, 8:30 AM - 5:30 PM ESTPosition Purpose:The Authorization...