Patient Service Representative
7 days ago
We are seeking a friendly and detail-oriented Patient Service Representative II to join a dynamic team. This front-facing role involves patient check-in/check-out, scheduling, and general administrative support. The ideal candidate will bring exceptional customer service skills and a bubbly personality, with a willingness to learn the medical side of the role.
Key Responsibilities:
- Patient Check-In: Ensure demographics, insurance, and HIPAA forms are updated and accurate.
- Patient Check-Out: Assist with rescheduling for follow-up tests or injections, adhering to correct protocols.
- Scheduling Support: Manage radiology workcues by contacting patients to schedule sinus testing.
- Call Management: Redirect approximately 20 incoming calls daily.
- Fax Handling: Review and organize incoming faxes via SFax, ensuring proper documentation and filing.
- Volume: Serve approximately 80-130 patients a day
Qualifications:
- Entry-level role requiring customer service experience; medical knowledge is not required but must be open to learning.
- Outgoing, engaging personality with a focus on patient care and teamwork.
- Proficiency or willingness to learn Epic EMR.
Location: St. Louis, MO 63110
Schedule: M-F 7:30-5:30 (8 Hour Shift)
- Opener: 7:30-4:00 PM
- Mid: 7:45-3:15 PM
- Close: 8:00-5:30 PM
Pay: $17-20.00/hr
Dress Code: Black Scrubs
Why join the team?
Be a part of a supportive team that values collaboration and creativity while making a meaningful difference in patients' lives. If you have strong customer service skills and are eager to grow in a healthcare environment, this is for you
Medix is acting as an Employment Agency in relation to this vacancy.
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