Service Manager

1 week ago


Tampa, United States Holland Pump Company Full time
Job DescriptionJob Description

Service Manager

Introduction

Welcome to the position of Service Manager at Holland Pump Company We are looking for a motivated and passionate individual to join our team. As the Service Manager, you will be responsible for leading and managing our customer service team. You will be responsible for developing strategies and plans to ensure that customer service is delivered efficiently and effectively. You will also be the point of contact for customers, providing guidance, support, and problem-solving solutions. If you have a passion for customer service and enjoy working in a fast-paced rental environment, this could be the perfect role for you

Job Responsibilities:

• Oversee and manage daily operations of service/repair department

• Ensure all customer service needs are met in a timely and professional manner

• Develop and implement procedures for service operations

• Identify problem areas and recommend solutions

• Monitor service personnel performance and take corrective actions when necessary

• Manage Baseplan (ERP) for accuracy

• Monitor parts and materials inventory

• Maintain relationships with vendors

• Ensure compliance with all applicable laws and regulations

• Train, coach, and motivate service personnel

• Develop and implement strategies to increase customer satisfaction

• Track and report on service metrics

• Ensure safety protocols are followed at all times

Job Requirements:

• Proven experience working in a service management role (rental exp preferred)

• Excellent problem-solving and decision-making skills

• Strong leadership and communication skills

• Ability to multi-task and manage multiple projects at once

• In-depth knowledge of customer service principles and practices

• Strong organizational and time-management skills

• Understanding of budgeting and financial management

• Familiarity with computer systems and software

• Ability to work independently and as part of a team

• Excellent customer service and interpersonal skills

• Ability to motivate and mentor staff

• Proficiency in Microsoft Office applications

Benefits Include:

  • Holland Pump offers a competitive salary and benefits package to include Medical/Dental Insurance, 401(k) with Match, Paid PTO/Holidays, Life Insurance, Short-Term/ Long-Term Disability Insurance and Uniforms. Our average employee has 10 years of service

Holland Pump is an Equal Opportunity Employer, Veteran’s employer, and Drug Free Workplace

Job Type: Full-time

#ZR



PI2f5cc1cf431c-25405-36069756


  • Service Manager

    2 weeks ago


    Tampa, United States Holland Pump Company Full time

    Job DescriptionJob DescriptionService Manager IntroductionWelcome to the position of Service Manager at Holland Pump Company! We are looking for a motivated and passionate individual to join our team. As the Service Manager, you will be responsible for leading and managing our customer service team. You will be responsible for developing strategies and plans...

  • Service Manager

    1 week ago


    Tampa, United States Disability Solutions Full time

    Service Manager IntroductionWelcome to the position of Service Manager at Holland Pump Company! We are looking for a motivated and passionate individual to join our team. As the Service Manager, you will be responsible for leading and managing our customer service team. You will be responsible for developing strategies and plans to ensure that customer...

  • Service Manager

    22 hours ago


    Tampa, United States Holland Pump Company Full time

    Job DescriptionJob DescriptionService Manager IntroductionWelcome to the position of Service Manager at Holland Pump Company! We are looking for a motivated and passionate individual to join our team. As the Service Manager, you will be responsible for leading and managing our customer service team. You will be responsible for developing strategies and plans...

  • Service Manager

    3 months ago


    Tampa, United States Marten Transport Full time

    Job DescriptionJob DescriptionPURPOSE:To direct tractor repair activities and road service trouble shooting in order that Marten Transport, Ltd. tractors comply with Federal specifications and operate in a safe, reliable manner.RESPONSIBILITIES:1. Manage maintenance staff in the repair and maintenance of tractors and or trailers, fostering teamwork.2. Handle...


  • Tampa, Florida, United States Holland Pump Company Full time

    Job Title: Service Operations ManagerWe are seeking a skilled and experienced Service Operations Manager to join our team at Holland Pump Company. As the ideal candidate, you will be responsible for leading and managing our customer service team, ensuring that customer service is delivered efficiently and effectively.Key Responsibilities:Oversee daily...


  • Tampa, United States BCS Call Processing Full time

    Accepting applicants in the following states: CT, FL, GA, MA, MN, NC, NE, NH, NJ, OH, RI, SC, TX, UT, VA As Director of Managed Services, you are in charge of overseeing the business processes within the Managed Services department. They will work closely with the department team's managers to ensure efficiency and smooth workflow. The department consist of...


  • Tampa, Florida, United States Bernhard LLC Full time

    About Bernhard LLC: Experience the Power of ExcellenceWe are a pillar of stability in the energy infrastructure industry, with over 100 years of experience and a forward-looking vision. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.We believe in growth – not just for our...


  • Tampa, Florida, United States Holland Pump Company Full time

    We are seeking a highly skilled Service Leadership Manager to join our team at Holland Pump Company. The successful candidate will be responsible for overseeing the daily operations of our service/repair department and ensuring that all customer service needs are met in a timely and professional manner.Key responsibilities include:Developing and implementing...

  • General Manager

    2 months ago


    Tampa, United States APEX Service Partners Full time

    Overview The General Manager in Training will train to oversee all aspects of a location's day-to day operations, financial activities, and people. The individual will drive growth, performance metrics, create culture, and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. Role Summary ...

  • General Manager

    2 months ago


    Tampa, United States APEX Service Partners Full time

    Overview: The General Manager in Training will train to oversee all aspects of a locations day-to day operations, financial activities, and people. The individual will drive growth, performance metrics, create culture, and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. Role Summary ...


  • Tampa, Florida, United States Certified Fleet Services Full time

    **Certified Fleet Services: A Leader in Diesel Repair and Maintenance**We are seeking an experienced Diesel Service Manager to oversee the efficient operation of our service center. With a strong background in diesel repair and a proven track record of success, this individual will play a pivotal role in driving business growth and ensuring exceptional...


  • Tampa, United States Chris M Electric, LLC. Full time

    Job DescriptionJob DescriptionWe are currently seeking an experienced and qualified Electrical Service Manager to join our team. As an Electrical Service Manager, you will play a crucial role in managing and ensuring smooth operation and maintaining high customer satisfaction levels.Qualifications:Proficient in using hand tools, voltmeters, ohmmeters, and...


  • Tampa, United States Chris M Electric, LLC. Full time

    Job DescriptionJob DescriptionWe are currently seeking an experienced and qualified Electrical Service Manager to join our growing team!In this critical role, you will oversee daily operations, manage service teams, and ensure the highest levels of customer satisfaction.Key Qualifications:Proficient in the use of hand tools, voltmeters, ohmmeters, and other...


  • Tampa, United States JF Petroleum Group Full time

    Job Type Full-time Description The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. ...


  • Tampa, United States AdventHealth Tampa Full time

    All the benefits and perks you need for you and your family: Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of...


  • Tampa, Florida, United States Virtual Full time

    Job Description:The Manager of Service Implementation at Virtual oversees the delivery of telecommunications solutions to clients. This position requires leadership in project management, with a focus on customer service, service delivery, provisioning, and strong communication across cross-functional teams. The role involves enhancing administrative and...


  • Tampa, United States Automotive Development Group, Inc. Full time

    This role is responsible for leading and growing the Field Service operations overseeing 3 Branches and Remote Service Technicians for profitability within the framework of the stated corporate values and mission while protecting the corporate culture and improving overall customer experience. Looking for someone with demonstrated field service leadership...


  • tampa, United States Automotive Development Group, Inc. Full time

    This role is responsible for leading and growing the Field Service operations overseeing 3 Branches and Remote Service Technicians for profitability within the framework of the stated corporate values and mission while protecting the corporate culture and improving overall customer experience. Looking for someone with demonstrated field service leadership...


  • tampa, United States Automotive Development Group, Inc. Full time

    This role is responsible for leading and growing the Field Service operations overseeing 3 Branches and Remote Service Technicians for profitability within the framework of the stated corporate values and mission while protecting the corporate culture and improving overall customer experience. Looking for someone with demonstrated field service leadership...


  • Tampa, United States Bank Of Tampa Full time

    The goal of the Credit Support Services Manager is to manage and coordinate all consumer, residential and commercial loan documentation and servicing functions, including document preparation, processing and servicing, accounting and reporting functi Support, Manager, Payment Processing, Credit, Service, Division Manager, Technology