Customer Service Representative

3 days ago

Creve Coeur, United States Volt Workforce Solution Full time
Job DescriptionJob DescriptionStart working the way you have imagined

Volt is hiring Customer Service Representative for immediate hire in St Louis, MO.

As a Customer Service Representative, you will:

  • Answer and handle telephone inquiries and make outbound calls to customers and vendors.
  • For complex issues transfer calls to the appropriate party for handling.
  • Respond to incoming mail inquiries and may receive and assist direct visitors.
  • Issue payments, collect and process salvage proceeds, checks, DMV refunds and documents, subrogation payments and miscellaneous reimbursements and fees in the appropriate systems.
  • Enter information or notes in the appropriate systems.
  • Update and maintain records which may include databases or other computer records.
  • Prepare moderately complex reports and spreadsheets which may include information of a confidential or technical nature.
  • Communicate with co-workers, claims service representatives, vendors, insureds and other agencies regarding claims.
  • Perform bookkeeping tasks which could include daily reconciliation, expense reports and tracking of payment and invoices.
  • Record and submit monthly Branch Office check disbursement reports.
  • Balance cash drawer and prepare daily bank deposits.
  • May perform administrative duties to support the department.
  • May schedule appointments and reserve facilities.
 

Position is temp for 3 months, possibly longer. . We are hiring 1st shift (8am – 5pm).

The ideal candidate will have: 

  • 1 year or call center experience
  • Excellent verbal and written communication skills
  • Be able to pass a criminal background check and drug test
 Pay Rate: $20-25/hr

** Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that may include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr_dept@volt.com. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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