Medical Collector
4 weeks ago
Description:
The Medical Patient Collections Specialist is responsible for managing and collecting payments from patients for medical services rendered. This role involves communicating with patients regarding their outstanding balances, setting up payment plans, and ensuring timely collections while maintaining a high level of customer service.
Key Responsibilities:
Contact patients via phone, email, and mail to discuss outstanding balances and arrange payment plans.
Review patient accounts to identify overdue balances and take appropriate action to collect payments.
Provide patients with information regarding their bills, insurance coverage, and payment options.
Maintain accurate records of all communications and transactions with patients.
Collaborate with the billing department to resolve any discrepancies or issues related to patient accounts.
Ensure compliance with all federal, state, and local regulations regarding patient collections.
Handle patient inquiries and complaints in a professional and empathetic manner.
Monitor and report on collection activities and progress to management.
Skills:
collections customer service, healthcare industry, medical collections
Top Skills Details:
collections customer service,healthcare industry,medical collections
Additional Skills & Qualifications:
High school diploma or equivalent; associate’s or bachelor’s degree in a related field preferred.
Previous experience in medical billing, collections, or a related field.
Strong understanding of medical billing and insurance processes.
Excellent communication and interpersonal skills.
Ability to handle sensitive information with confidentiality and professionalism.
Proficiency in using billing software and Microsoft Office Suite.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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