Administrative Assistant

2 weeks ago


Laguna Niguel, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering an opportunity for an Administrative Assistant to join our team, based in Laguna Niguel, California. This role is in the office environment and involves a range of administrative and clerical tasks, supporting our team members and ensuring smooth operations.

Responsibilities:

• Efficiently handle customer inquiries and address member questions related to various topics.
• Accurately process and manage customer credit applications.
• Maintain a detail oriented and welcoming environment, screening and receiving visitors.
• Assist in the scheduling of appointments and conferences for the General Manager.
• Manage and maintain accurate records, including filing minutes and maintaining official committee documents.
• Prepare materials such as notices and agendas for the General Manager, Board of Directors, and Committee meetings.
• Perform general office duties, including word processing, to assist the General Manager and department heads.
• Answer telephone calls and act as a receptionist when required.
• Handle inbound and outbound calls, providing excellent customer service.
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word for various tasks, including email correspondence and data entry.• Proficiency in answering inbound calls, demonstrating excellent telephone etiquette.
• Ability to provide exceptional customer service, resolving queries and issues in a timely and detail-oriented manner.
• Strong data entry skills, ensuring accuracy and attention to detail.
• Excellent email correspondence abilities, ensuring clear and effective communication.
• Experience with both inbound and outbound calls, managing communication effectively.
• Proficient in Microsoft Excel, capable of creating and managing spreadsheets.
• Expertise in Microsoft Outlook, managing and organising emails, calendars, and appointments effectively.
• Skilled in Microsoft PowerPoint, able to create compelling presentations.
• Proficient in Microsoft Word, capable of creating, editing, and formatting documents.
• Ability to schedule appointments efficiently, balancing priorities and managing time effectively.

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