Customer Service Representative

3 hours ago


Indianapolis, United States Robert Half Full time
Job DescriptionJob Description

We are looking for diligent Customer Service Representatives to be a part of our team in the construction industry located in Indianapolis, Indiana. As a Customer Service Representative, you will be the first point of contact for our customers, handling both inbound and outbound calls, managing complaints, and directing issues to the appropriate parties. This role offers a contract to hire employment opportunity and is on-site. We have the following shifts available.

  • Mon - Fri 12-9pm
  • Fri-Mon 10am-9pm

 

Responsibilities

• Providing exceptional customer service through handling incoming and outbound calls efficiently.

• Addressing customer complaints and ensuring they are resolved in a timely and satisfactory manner.

• Directing complex issues and inquiries to the appropriate party for resolution.

• Assisting in coordinating and confirming customer appointments.

• Providing post-sales support and information to customers.

• Assisting in generating accurate and competitive sales quotations.

• Monitoring customer accounts and taking necessary actions based on account status.

• Maintaining accurate customer credit records and processing customer credit applications.

• Must have at least 3 years of experience in a customer service related role, preferably within the construction or contractor industry
• Proficient in providing excellent customer service, including handling customer inquiries and complaints effectively
• Ability to produce accurate quotations and possess strong sales skills
• Experience in offering post-sales support to ensure customer satisfaction
• Must be capable of confirming and coordinating appointments as per schedule
• Excellent communication and interpersonal skills for interacting with customers and team members
• Must be able to multitask and prioritize tasks effectively
• Strong problem-solving skills to handle customer issues efficiently
• Proficiency in using computer systems and software relevant to the role
• Must have a high school diploma or equivalent; a degree in a related field is a plus.

  • Indianapolis, United States The Panther Group Full time

    Remote position must reside in the state of Indiana. Job Overview: The Customer Service Representative answers incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf Customer Service Representative, Customer Service, Representative, Retail, Staffing


  • Indianapolis, United States Altitude Sports and Entertainment Full time

    ** Customer Service Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO03918 Showing 1 location **Job Details** **Description** The Role The Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise...


  • Indianapolis, United States Monstera Talent Ltd Full time

    Job DescriptionJob DescriptionCustomer Service Representative | Immediate StartLocation: Indianapolis, INEmployment Type: Full-time, On-siteDo you have a knack for connecting with people and a passion for delivering exceptional customer service? Are you ready to represent well-known brands and make a positive impact in a dynamic environment? If so, we want...


  • Indianapolis, Indiana, United States The National Bank of Indianapolis Corporation Full time

    Customer Service RepresentativeAt The National Bank of Indianapolis Corporation, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...


  • Indianapolis, Indiana, United States Crew Carwash Full time

    {"h2": "Customer Service Role at Crew Carwash", "p": "At Crew Carwash, we are seeking friendly and enthusiastic individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers. We offer a supportive and inclusive work...


  • Indianapolis, United States Girl Scouts of Central Indiana Full time

    **Summary Description** - The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. - Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction **Responsibilities** - Maintaining a positive, empathetic and...


  • Indianapolis, United States Bluegreen Vacations Full time

    Location: Location: Customer Service Representative in Indianapolis, IN by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Customer Service Representativewill serve two primary functions at the guest service desk in Simon malls. First, they will serve as the primary greeter for the GSD, engaging with customers...


  • Indianapolis, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Indianapolis, IN, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...


  • Indianapolis, Indiana, United States R1 Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration team, you will play a vital role in ensuring a seamless and efficient registration process for our patients.Key ResponsibilitiesCollect and verify patient and insurance information in a...


  • Indianapolis, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...


  • Indianapolis, United States Brenntag Full time

    Stage Picture: brenntag_other_2.jpg JobTitle: Customer Service Representative Location: Indianapolis/Indiana/USA Employment Type: Arbeitnehmer Customer Service Representative Our team in Indianapolis currently has an opening for a Customer Service Representative YOUR ROLE & RESPONSIBILITIESJob Summary: TheCustomer Service Representative is a key member of...


  • Indianapolis, United States Resource Hub Full time

    Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we...


  • Indianapolis, United States David's Bridal Full time

    **Customer Service Representative** NOW HIRING Location IN - Indianapolis Area Store Hourly Careers Category Retail - Customer Service Share this role: **Seasonal CUSTOMER SERVICE REPRESENTATIVE** **What if** Our most successful seasonal CSRs are self-motivated individuals with upbeat, outgoing personalities, and excellent communications skills. They enjoy...


  • Indianapolis, Indiana, United States BankTalent HQ Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BankTalent HQ. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide prompt, efficient, and accurate customer service to all...


  • Indianapolis, United States Suburban Propane Full time

    > > **Customer Service Representative** **Lawrence , IN** **JOB ID: 7921** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...


  • Indianapolis, United States EcoShield Pest Solutions Full time

    Overview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...


  • Indianapolis, United States EcoShield Pest Solutions Full time

    Overview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...


  • Indianapolis, Indiana, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Operate all equipment and maintain a clean and...


  • Indianapolis, Indiana, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Indianapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative based in Indianapolis, Indiana. This role offers a contract to hire employment opportunity in the customer service industry. As a Customer Service Representative, you will be responsible for handling customer inquiries, renewing memberships, and data entry tasks in a high-volume...