Call Center Accounts Receivables Analyst
4 weeks ago
Job SummaryThe Finance Associate III plays a key role in the Accounts Receivable (AR) department, handling high-volume inbound calls and emails to assist customers with AR-related inquiries. This position requires strong customer service skills, attention to detail, and proficiency in Microsoft Office, particularly Excel, to manage and resolve AR tasks efficiently.
Key Responsibilities
- Handle a high volume of inbound calls, providing support for customer questions related to accounts receivable.
- Manage high-volume AR department email inboxes, addressing customer inquiries and requests.
- Escalate complex issues to appropriate departments for further resolution.
- Utilize technology and software tools effectively to complete tasks accurately and efficiently.
Required Qualifications
- High School Diploma required.
- Minimum of 1 year of call center experience.
- Proficiency in Microsoft Office, with intermediate to advanced Excel skills.
- Strong written and verbal communication skills.
- Attention to detail, time management, and personal accountability.
- Strong customer service orientation with high interpersonal skills.
- Ability to work effectively in a team environment with a high sense of urgency and integrity.
Preferred Qualifications
- Previous experience in an AR or finance-related role is a plus.
Education: High School
We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r
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We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.
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