Social Media Coordinator
1 month ago
We are seeking a Social Media Coordinator to join our team in the retail industry, located in the City of Industry, California. This role offers a short-term part-time contract employment opportunity. As a Social Media Coordinator, you will be responsible for various tasks including managing influencer campaigns, shipping merchandise to influencers, tracking shipments, assisting in creative strategies for social media promotions, and supporting the social media team in monitoring trends.
Responsibilities:
• Coordinate influencer campaigns and manage communication with influencers for partnerships.
• Create and organize shipping labels using software and ensuring accurate delivery details.
• Pack and ship boxes and packages for giveaways, promotional events, or collaborations.
• Track shipments and handle any delivery issues or discrepancies.
• Assist in brainstorming creative strategies for social media promotions and influencer engagement.
• Support the social media team in monitoring trends, social mentions, and influencer activity.
• Organize and maintain inventory of merchandise for influencer campaigns and giveaways.
• Assist with content scheduling and publishing on platforms like Instagram, TikTok, and others.
• Report on the success of influencer campaigns and promotions.
• Perform administrative duties related to social media and influencer partnerships.
• Familiarity with major social media platforms and their best practices in a business context• Understanding of the retail industry and its customer service demands
• Ability to handle inbound and outbound calls with efficiency and a customer-focused attitude
• Proficiency in data entry tasks, ensuring accuracy and attention to detail
• Strong written communication skills, particularly in email correspondence
• Competency in Microsoft Suite, including Excel, Outlook, PowerPoint, and Word
• Ability to schedule appointments, managing multiple calendars if necessary
• No specific years of experience required, but experience in a similar role would be advantageous
• Strong interpersonal skills, with the ability to build relationships with customers and team members
• Ability to work independently and in a team to meet targets and deadlines
• Strong problem-solving skills, with the ability to think quickly and handle any customer issues that arise
• Excellent time management skills, with the ability to prioritize tasks effectively
• Demonstrated ability to maintain professionalism and a positive service attitude at all times
• Willingness to learn and adapt to new technologies and procedures
• High school diploma or equivalent education level.
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