Collections Specialist
5 days ago
Are you an experienced Collections Specialist ready to bring your expertise to a dynamic and reputable HVAC company in Wilmington, DE? We’re looking for a results-driven professional to join our team and play a pivotal role in maintaining financial health while providing exceptional service to our clients.
Why Work With Us?
- Reputable Organization: Be part of a trusted name in the HVAC industry, recognized for quality and excellence.
- Career Growth: Opportunity to transition to a permanent role, with room for advancement.
- Team Environment: Join a supportive team that values collaboration and innovation.
Key Responsibilities:
- Manage and monitor accounts receivable to ensure timely collections.
- Communicate with customers to resolve payment discrepancies and secure outstanding payments.
- Collaborate with internal teams to address and resolve account issues.
- Prepare and maintain detailed records of collection activities.
- Provide exceptional customer service while balancing firm but professional collections practices.
What We’re Looking For:
- Experience: 2+ years in collections or accounts receivable, preferably in a service-based industry.
- Skills: Strong negotiation, communication, and problem-solving skills.
- Tech-Savvy: Proficiency in accounting software and Microsoft Office Suite.
- Team Player: Ability to work well independently and collaboratively.
- Detail-Oriented: Keen attention to detail and ability to manage multiple priorities.
Ready to make an impact?
Apply now to become part of a company that values integrity, innovation, and excellence in every aspect of its business
• Minimum of 2 years of experience in a similar role as a Collections Specialist• Proficiency in Microsoft Excel is required
• Familiarity with various billing functions
• Solid understanding of collection processes
• Experience as a collector is a major plus
• Proficient in credit management and control
• Excellent customer service skills
• Prior experience in call center customer service is preferred
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