Collections Specialist

5 days ago


Wilmington, United States Robert Half Full time
Job DescriptionJob Description

Are you an experienced Collections Specialist ready to bring your expertise to a dynamic and reputable HVAC company in Wilmington, DE? We’re looking for a results-driven professional to join our team and play a pivotal role in maintaining financial health while providing exceptional service to our clients.


Why Work With Us?

  • Reputable Organization: Be part of a trusted name in the HVAC industry, recognized for quality and excellence.
  • Career Growth: Opportunity to transition to a permanent role, with room for advancement.
  • Team Environment: Join a supportive team that values collaboration and innovation.

Key Responsibilities:

  • Manage and monitor accounts receivable to ensure timely collections.
  • Communicate with customers to resolve payment discrepancies and secure outstanding payments.
  • Collaborate with internal teams to address and resolve account issues.
  • Prepare and maintain detailed records of collection activities.
  • Provide exceptional customer service while balancing firm but professional collections practices.

What We’re Looking For:

  • Experience: 2+ years in collections or accounts receivable, preferably in a service-based industry.
  • Skills: Strong negotiation, communication, and problem-solving skills.
  • Tech-Savvy: Proficiency in accounting software and Microsoft Office Suite.
  • Team Player: Ability to work well independently and collaboratively.
  • Detail-Oriented: Keen attention to detail and ability to manage multiple priorities.

Ready to make an impact?

Apply now to become part of a company that values integrity, innovation, and excellence in every aspect of its business

• Minimum of 2 years of experience in a similar role as a Collections Specialist
• Proficiency in Microsoft Excel is required
• Familiarity with various billing functions
• Solid understanding of collection processes
• Experience as a collector is a major plus
• Proficient in credit management and control
• Excellent customer service skills
• Prior experience in call center customer service is preferred

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