Scheduling Coordinator
2 months ago
Our client is nationally-recognized as a leader in the security industry and viewed as one of the fastest growing commercial integrators in the U.S. From system design, engineering, and installation—to servicing electronic security systems, they offer a full range of professional services to our clients. Our client is looking for a Project Coordinator that will help with scheduling and ordering materials for the commercial projects that they have. This is a long term opportunity that offers plenty of room for growth and great benefits
Day to Day Schedule: Monday thru Friday, 8:00AM to 4:00PM.
Top Skills:
1. 2+ years of experience working with Microsoft excel and have basic abilities to enter data, formulas and look up functions.
2. 1+ years in a customer service role focused on communicating with customers, scheduling service and processing paperwork.
3. 1+ years of experience working in a service industry and working with technicians in the field performing a service within the security and alarm industry.
Position Summary:
• Coordinate, prioritize, and schedule installations and service calls.
• Use IBT to track all scheduled installations and work with technicians to coordinate schedules.
• Use O2C Portal to manage customer contracts and associated paperwork.
• Order materials and parts needed for projects.
• Other duties as assigned, which may include but are not limited to:
o Act as payroll liaison/Enter time tickets into OTM
o Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out.
o Handle incoming customer/associate relations calls.
o Process accounts payable invoices
o Process receivables (installation checks)
Required Skills:
• Ability to handle multiple tasks.
• Strong communication and customer service skills.
• Alarm/Logistics/Construction industry experience
• Intermediate to Advance MS Excel knowledge
• Familiar with project management principles
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