Operations Coordinator

5 days ago

Westerville, United States Robert Half Full time
Job DescriptionJob DescriptionOperations Coordinator

Immediate Opening for Operations Coordinator to work onsite in Westerville, OH

Duties of the Operations Coordinator will include:
•Assist Customer Engineer with all rescheduled preventative maintenance by updating the RSCH customer notes.
•Maintains a master schedule of all CE’s daily service activity/events on the Managers Board.
•Dispatch scheduled events, warranty, start-up, load banking, special testing, battery replacements, and scheduled maintenance
•Ensure quality oriented and timely PM completions, start-ups, and service calls
•Coordinate preventative maintenance service for all customers within the District including services provided by Service Partners (SP).
•Monitor and manage scheduling of all Customer Engineer’s and SP service events within the district geographic service area, including assisting scheduling of preventative maintenance, emergency service (in coordination with the CRC), warranty, and start-up.
•Power District Operations Coordinators also assist scheduling of load banking (requirements, ordering, pickup & delivery) and test equipment.
•Manage the site activation/cancellation activity on Service Partner Web (SPW) for new and pending contracts.
•Provide physical tags to SP to attach to new equipment.
•Review and modify PM schedule dates before releasing tickets to field.
•Monitor and track preventative maintenance to ensure on time completion and contract compliance.
•Maintain and communicate start-up scheduling. Prepare and maintain weekend work calendar/duty tech schedule.
•Provide PM/FCN due reports to CE to assist in scheduling PM’s and FCN’s.

Skills and qualifications for Operations Coordinator
•High School Diploma, prefer associate degree
•1+ years of experience in high volume scheduling and administrative work
•Excellent communication skills, both written and verbal
•Excellent customer service skills
•Detail-oriented
•Proficient in MS Office
•Ability to work and multi-task in a fast paced environment
•Ability to use general office equipment
•Ability to use a personal computer and job-related softwareCustomer Service, Operations, Review, Scheduling, Contracts, About Time, Calendar Management, Financial Notes, Communication Skills, Partners, Computer Skills, Coordination, Replacement, Power BI, Start-Ups, Ensure Quality, Service Calls, Preventative Maintenance, Contract Compliance, Test Equipment, Banking Operation, AB Testing

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