Product Specialist 4
2 weeks ago
Responsibilities:
• Develop an in-depth understanding of customer and partner needs to determine and maintain software product and service requirements
• Collaborate with various stakeholders including business users, data scientists, Machine Learning engineers, data governance teams, and technology teams to understand requirements and develop appropriate solutions
• Evaluate and prioritize requested product enhancements based on customer needs and industry trends
• Work directly with customers and partners to translate their needs into product requirements
• Lead the product through all stages of the product's lifecycle including definition, development, release, and post-release activities
• Contribute to the creation of marketing materials related to the product, working in collaboration with the marketing team
• Understand the product offering and how our products fit into an ecosystem landscape
• Ensure customer satisfaction and efficiency by leveraging cutting-edge technologies to drive innovation.• Proven experience in a product specialist role or equivalent
• Proficiency in using Microsoft Office Suite
• Strong understanding and experience with Sales and Marketing principles
• Experience in Planning and executing Planning Processes
• Knowledge and experience in Materials Handling
• Familiarity with Oracle and other relevant software
• Excellent research skills
• Strong customer service skills, with proven track record of enhancing customer satisfaction
• Ability to travel as required by the role
• Fluent in English language, both written and spoken
• Knowledge and understanding of Pricing and Revenue Accounting
• Ability to effectively collaborate with partners and stakeholders
• Proficiency in using internet for research and communication
• Ability to create and edit video content
• Familiarity with Supply Chain Logistics
• Experience in prioritization of tasks and workload
• Ability to use 'About Time' software
• Understanding and experience with Marketing Material creation and distribution
• Certified Public Accountant (CPA) certification is preferred
• Strong understanding and ability to use 'Conductivity' software.
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