Planning Center Specialist

6 days ago


Mason, United States Robert Half Full time
Job DescriptionJob Description

We are on the lookout for a Planning Center Specialist to join our team in MASON, Ohio, United States. This role is centered around the management and maintenance of the Planning Center platform, providing technical support, and ensuring data integrity and security. The successful candidate will also be involved with system integration, customization, and providing training to staff and users.


Responsibilities:


• Ensure the optimal performance and reliability of the Planning Center platform through regular management and maintenance.

• Provide timely and effective solutions by diagnosing and resolving technical issues.

• Conduct training sessions for staff and volunteers, educating them on the use of Planning Center tools.

• Maintain data integrity and security within Planning Center, implementing regular backups and data audits.

• Collaborate with other IT staff to integrate Planning Center with other systems and applications utilized by the organization.

• Customize Planning Center modules to cater to the specific needs of various departments within the organization.

• Prepare and maintain comprehensive documentation for system configurations, procedures, and user guides.

• Manage software updates and upgrades, ensuring minimal disruption to users.

• Provide a high level of customer service, addressing support requests promptly and professionally.

• Utilize a variety of skills including Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, AB Testing, Active Directory, Backup Technologies, Cluster Analysis, and Computer Hardware.

• Possess a minimum of 1 year of experience in IT Support




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