Product Associate

1 day ago

Columbus, United States BCForward Full time
Job DescriptionJob Description

BCforward is currently seeking a highly motivated Product Associate for an opportunity in Columbus, OH 43240

 

Job Details:

Job Title: Product Associate

Location: Columbus, OH 43240

Job Type: Contract

Duration: 12+ months of Contract (Possible extension or conversion)

Anticipated Start Date: Jan 2025

 

Job Description:

Promote innovation in product development, user research, and analysis to shape and optimize our offerings.

 

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

 

As a Senior Product Associate in Claims, Disputes and Fraud Operations Product Group, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

 

Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

 

Job responsibilities (max 11 bullets)

· Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

· Considers and plans for upstream and downstream implications of new product features on the overall product experience

· Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

· Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

· Writes the requirements, epics, and user stories to support product development

 

Required qualifications, capabilities, and skills (max 11 bullets)

· 3+ years of experience or equivalent expertise in product management or a relevant domain area

· Proficient knowledge of the product development life cycle

· Experience in product life cycle activities including discovery and requirements definition

· Developing knowledge of data analytics and data literacy

Company DescriptionAbout BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer. All qualified applicants will rCompany DescriptionAbout BCforward:\r
\r
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r
\r
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r
\r
BCforward is an equal opportunity employer. All qualified applicants will r

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