A/R Collections:New Grads Welcome

3 weeks ago

Monroe, United States ActOne Group Full time
Job DescriptionJob DescriptionThis A/R Credit Associate: New Grads Welcome Position Features:
Position Summary :

$24 TO $25 PER HOUR

THIS IS AN ONSITE POSITION IN MONROE, NC. NO EXCEPTIONS.
MUST BEABLE TO COMMUTE.
THEY MAY OFFER 1 DAY HYBRID AFTER TRAINING.

The Credit Associate is responsible for assisting the overall credit Shared Service function through administration support provided to the credit and collection team. The Credit Associate is responsible for expanding their underwriting, collection, and customer service knowledge in preparation of additional responsibilities as assigned by the Director of Credit & Collections. The Credit Shared Services team has a focus on continuous process improvement and department efficiency within our credit support function.

Essential Duties/Responsibilities

Crosstrain and administer assistance with all functions of the Shared Service Department

Work closely with Shared Service Manager on process efficiencies

Adherence to documented SLA’s

Perform ad hoc reporting as requested by credit and finance leadership

Communicate regularly with all levels of District Credit Teams

Perform & assist underwriting analysis and investigations on existing and potential customers

Make recommendations on extension of credit on both unsecured and secured risk as requested

Perform collection calls for accounts at assigned levels

Process lien waivers, various methods of payment, and account adjustments

Field internal & external requests for credit assistance from various sources

Reconcile short pays and Unapplied Cash on branch accounts

Assist with review of lien / bond filing dates to ensure collectability of AR portfolio

Follow up on disputes timely and work with Districts and salesman to resolve

Assist with placement of accounts with collection agencies

Participate in training & education opportunities for next level roles and responsibilities

Performance Measurements

Timely responses & execution and adherence to SLA’s

Cross-functional capability

Minimal errors in time sensitive workflow

Grow understanding of concepts involving underwriting, analysis, collection practices, job securitization, and industry specific activity

Excellent & timely communication to maximize customer experience

Experience/Skills/Abilities

Analytical financial skills

Excellent communication skills both oral and written

Organizational and Interpersonal skills

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

ActOne Executive Search participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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