Franchise Business Coach

1 month ago


Ann Arbor, United States BELFOR Franchise Group Full time
Job DescriptionJob Description

The Franchise Business coach (FBC) is the main point of contact between the brand and the franchisees and is responsible for supporting franchisees for anything related to their franchise operations. In partnership, they work to understand areas of opportunities in sales, operations profitability, branding, and growth and help identify improvement plans and recommendations to be able to drive results. The FBC will train the franchisee on various topics, tools, and systems.

Primary Responsibilities:

  • Actively support 20-40 franchisees as the franchisees’ primary point of contact.
  • Coordinate and lead regular business reviews with assigned franchise owners. These reviews will cover business performance, marketing and sales, new opportunities, and any other relevant topics.
  • Build and maintain strong relationships with franchisees, to provide strategic business support, coaching, and business development.
  • In-depth knowledge of day-to-day operations of various business operating systems such as QuickBooks and other software systems that support our franchisees’ businesses.
  • Lead analytical discussions with franchisees on financial and operational Key Performance Indicators (KPIs) to track and improve business performance.
  • Make regular in-person visits to assigned franchisees to further build relationships, become familiar with their territories, provide guidance on operations and business development.
  • Collaborate with the N-Hance and BFG internal team to plan, coordinate, and manage the Annual Convention, Regional Meetings, training events, and other company events.
  • Coordinate activities to build relationships and trust between N-Hance franchisees, BELFOR Property Restoration and franchisees of other BFG brands.
  • Participate in new franchisee onboarding process
  • Provide support to the Brand President, Director of Operations and Franchise Development Operations as needed
  • Available to travel approximately 25-50% of the time to meet with franchisees in person, attend internal meetings and attend industry events.
  • Support technical operations as needed.
  • Perform other duties as required.

Required Attributes:

  • Clear and effective communication skills.
  • Effective time management skills.
  • Ability to train and coach.
  • Ability to self-manage and make independent decisions.
  • Strong relationship development and management skills.
  • Time management and organizational skills.
  • Skilled at designing and following through on customized action plans for locations.
  • Attention to detail and commitment to follow-up.

Education & Experience:

  • A bachelor's degree in business, operations, or a related field.
  • A minimum of 5 years of relevant business, industry, or system experience is required.
  • Clear and effective communication skills.
  • Effective time management skills.
  • Ability to train and coach.
  • Ability to self-manage and make independent decisions.
  • Strong relationship development and management skills.
  • Time management and organizational skills.
  • Skilled at designing and following through on customized action plans for locations.
  • Attention to detail and commitment to follow-up.

Education & Experience:

  • A bachelor's degree in business, operations, or a related field.
  • A minimum of 5 years of relevant business, industry, or system experience is required.
Company DescriptionBELFOR Franchise Group is the leading name in restoration and service franchise opportunities. We own three leading franchises including DUCTZ, HOODZ, and 1-800 WATER DAMAGE. For well over a decade, we've been empowering FRANtrepreneurs to establish a successful business and providing them with room to grow. We offer exclusive territories and the ability to expand. Additionally, our team receives comprehensive training and support to ensure maximum success.Company DescriptionBELFOR Franchise Group is the leading name in restoration and service franchise opportunities. We own three leading franchises including DUCTZ, HOODZ, and 1-800 WATER DAMAGE. For well over a decade, we've been empowering FRANtrepreneurs to establish a successful business and providing them with room to grow. We offer exclusive territories and the ability to expand. Additionally, our team receives comprehensive training and support to ensure maximum success.

  • Ann Arbor, Michigan, United States BELFOR Franchise Group Full time

    Job OverviewThe Franchise Business Development Coach is a key role within BELFOR Franchise Group, responsible for supporting franchisees in achieving business success. This position requires strong communication and coaching skills, with the ability to analyze business performance and provide strategic guidance.Key Responsibilities:Provide coaching and...


  • Ann Arbor, Michigan, United States BELFOR Franchise Group Full time

    Job DescriptionThis is a critical position on our National Accounts team, who is responsible for bringing new commercial business to many of our franchise owners. The National Account Support Specialist is the conduit between the commercial account and the franchise owner. The primary duties include ensuring that service level agreements are in place,...


  • Ann Arbor, United States BELFOR Franchise Group Full time

    Job DescriptionJob DescriptionAre you looking for an interesting and fast-paced career as part of a great team? Are you detail-oriented, a professional communicator, and have above-average computer skills? If you can confidently answer "yes to all", this may be a perfect opportunity for you!What We DoWe are a multi-branded franchisor...


  • Ann Arbor, United States BELFOR Franchise Group Full time

    Job DescriptionJob DescriptionAre you looking for an interesting and fast-paced career as part of a great team? Are you detail-oriented, a professional communicator, and have above-average computer skills? If you can confidently answer "yes to all", this may be a perfect opportunity for you!What We DoWe are a multi-branded franchisor...


  • Ann Arbor, Michigan, United States Domino's Franchise Full time

    Job OverviewAs a key member of our Domino's Franchise team, you will be responsible for overseeing all aspects of store operations during your shift. This includes managing cost controls, inventory, cash handling, and customer relations. You will set the example for your crew and ensure that all policies and procedures are followed 100% of the time.Key...


  • Ann Arbor, United States BELFOR Franchise Group Full time

    Job DescriptionJob DescriptionBELFOR Franchise Group is seeking a qualified candidate to provide marketing support and develop/execute on plans that help build brand awareness and help franchisees build strong businesses across some of our Ann Arbor-based franchise brands. This talented individual will not only engage in and support a wide range of online...


  • Ann Arbor, Michigan, United States BELFOR Franchise Group Full time

    Job OverviewWe are seeking a highly skilled National Account Support Specialist to join our team at BELFOR Franchise Group. This critical position is responsible for bringing new commercial business to our franchise owners and ensuring seamless service level agreements are in place.The ideal candidate will possess superior attention to detail, strong verbal...


  • Ann Arbor, United States American Family Care Full time

    Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab...


  • Ann Arbor, United States American Family Care Full time

    Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab...


  • Ann Arbor, Michigan, United States DTE Energy Full time

    DTE Energy is a leading diversified energy company, serving communities across Michigan and beyond. As Regional Business Liaison, you will play a pivotal role in fostering positive relationships with local government officials and promoting the company's interests.With a focus on legislative, operational, and community initiatives, this position requires...


  • Ann Arbor, Michigan, United States Thomson Reuters Holdings Inc Full time

    About the RoleAs a Business Development Representative at Thomson Reuters, you will be responsible for sourcing and qualifying leads within our Tax & Legal businesses. You will work with a market leader, partnering with a world-class sales organization to prospect into a wide-range of legal, corporate or government entities selling our industry recognized...


  • Ann Arbor, Michigan, United States T-Mobile Full time

    At T-Mobile, we foster growth and provide employees with a Total Rewards Package that ensures they get the same big love we give our customers. Our competitive base salary and compensation package, combined with wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches,...


  • Ann Arbor, United States Dunkin' Full time

    At Dunkin', we are not just an employer--we're a family. We invest our all into our Restaurant Assistant Managers to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to...


  • Ann Arbor, United States Nothing Bundt Cakes Full time

    Responsive recruiter Benefits: Employee discounts Free uniforms Training & development Do you love the idea of combining creativity with guest service in one rewarding role? Do you light up a room with your smile and positive energy? Do you love helping people celebrate special moments? Can you juggle multiple tasks while maintaining attention to detail?...

  • Spa Sales Associate

    4 weeks ago


    Ann Arbor, United States Hand & Stone - Ann Arbor - North Full time

    Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Hand & Stone - Ann Arbor - North, is...

  • Regional Manager

    3 weeks ago


    Ann Arbor, United States DTE Energy Full time

    DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewable energy, we’re creating a cleaner, healthier environment to power our future. We’re also serving communities beyond Michigan,...

  • Regional Manager

    3 weeks ago


    Ann Arbor, United States DTE Energy Full time

    DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewable energy, we’re creating a cleaner, healthier environment to power our future. We’re also serving communities beyond Michigan,...


  • Ann Arbor, Michigan, United States FASTSIGNS #380201 Full time

    Job OverviewAs a Sales Representative for Sign and Graphics Company, you will be responsible for working with customers to scope out signage projects, providing creative input to clients, and recommending solutions. You will also prepare quotes for inbound leads, manage signage and graphics projects from start to finish, and contact existing customers to...


  • Ann Arbor, Michigan, United States Thomson Reuters Full time

    About the RoleAs a Business Development Representative at Thomson Reuters, you will play a critical role in launching your career in a high energy, competitive environment. You will work with a market leader, partnering with a world-class sales organization to prospect into a wide-range of legal, corporate or government entities selling our industry...


  • Ann Arbor, United States Franworth Full time

    Company: Milkshake Factory Job Title: Associate Director of Brand Marketing Job Description: MilkShake Factory is seeking an experienced and visionary Associate Director of Brand Marketing to lead brand-level marketing initiatives and to enhance brand awareness, customer loyalty, and market growth. This role will focus on elevating the brand's presence,...