Community Relations Director
1 week ago
Description:
The Phoenix at Tucker is seeking a Community Engagement Director to join their team
The Community Engagement Director reports to the Executive Director
PURPOSE
Sales & Marketing | Community Relations
The Community Engagement Director is responsible for hands on sales execution at the community level through generating new sales leads, converting leads to move-ins, implementing Phoenix sales systems, developing eternal business relationships to generate referrals.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Sales & Marketing | Community Relations
Accounting
- Codes and submits community sales department invoices for processing and payment. Understands and manages the department budget to include labor and the other expenses and its impact on the community's bottom line.
Analysis/Reporting
- Provides detailed and accurate weekly and monthly sales and marketing productivity reports, critical success factors (comparing industry trends), including analysis, to the community Executive Director and/or Phoenix senior operations team
- Manages sales and marketing data, audits, training, analysis, and implementation
- Maintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database and keeps all contact records current.
- Ensures inquiry forms are always available at the front desk
- Ensures qualified leads are entered into the CRM database
- Completes Marketing Action Plan when required on a timely basis each month
- Conducts bi-annual competitive market research and provide the regional sales team with all data (i.e., including rates, apartment sizes, services, and amenities) necessary to complete an accurate ranking and analysis of designated competitors in the communities' market.
- Understands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and Regional Sales Team.
Communication
- Presents the company in a positive and professional manner
- Presents self in a positive and professional manner
- Meets monthly with sales team to review sales and marketing activity, quality assurance, and other key marketing issues
- Assists in completion, production, and roll-out of Standard Operation Procedures
Sales
- Strives to educate the community at large about Phoenix's unique approach to senior living services.
- Recognizes opportunities to market Phoenix Senior Living communities and acts upon them as appropriate
- Works in partnership with corporate Marketing Support to insure new lead generating activity has appropriate marketing support to maximize effectiveness
- Provides customer service by responding to corporate phone, mail, or email inquiries and appropriately communicating to the community(s)\Regional Operations Team
- Positively influences and impacts sales activities for the community
- Assures that occupancy and sales productivity goals are consistently met
- Meets or exceeds standards in sales productivity
- Conducts tours with prospective residents and their families
- Personally closes new sales in the community
- Implements, monitors, and promotes resident referral programs to generate new referrals
- Conducts professional outreach for lead generation purposes
- Maximizes occupancy and revenue opportunities for the community
EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION
Sales & Marketing | Community Relations
- College degree preferred, 3-5 years experience in sales and marketing, preferably in senior housing
- Previous experience working with the elderly and/or disabled in a paid or volunteer position is highly desirable
LICENSE – CERTIFICATION
Not applicable.
SKILLS AND ABILITIES
Sales & Marketing | Community Relations
- Computer proficiency with working knowledge of Windows, Power Point, Excel software
- Ability to be flexible and work in an environment that promotes teamwork and collaboration
- Excellent communication skills, both verbal and written and the ability to relate in a positive and professional way to a diverse resident and employee population
- Ability to maintain a high level of confidentiality regarding residents, employees, staff and the community
- Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities
- Demonstrated ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving
PHYSICAL REQUIREMENTS
In an 8 hour workday, associate may stand / walk:
Hours at one time: 2-4
Total hours/ day: 4 – 6
In an 8 hour workday, associate may sit:
Hours at one time: 0 - 2
Total hours/ day: 2 – 4
In an 8 hour workday, associate may drive:
60-120 minutes, 3 – 4 times a week
Associate will support / assist: (Maximum lbs)
Frequency: 50 lbs
Occasionally: 150 lbs
Associate will lift / carry (Maximum lbs)
Frequency: 40 lbs
Occasionally: 70 lbs
Associate will use hands for repetitive:
Simple grasping, pushing, and pulling, fine manipulation
Associate should be able to:
Bend: Occasionally
Squat: Occasionally
Kneel: Occasionally
Climb:Occasionally
Reach:Occasionally, 3 feet
PI07ea259da754-25405-35980240
-
Community Relations Director
7 days ago
Tucker, United States Disability Solutions Full timeDescription:The Phoenix at Tucker is seeking a Community Engagement Director to join their team!The Community Engagement Director reports to the Executive DirectorPURPOSESales & Marketing | Community RelationsThe Community Engagement Director is responsible for hands on sales execution at the community level through generating new sales leads, converting...
-
Community Engagement Director Role
6 days ago
Tucker, Georgia, United States The Phoenix At Tucker Full timeThe Phoenix at Tucker seeks a Community Relations Director to join their team in senior housing sales and marketing. This role requires exceptional communication skills, the ability to work in a fast-paced environment, and a passion for building relationships with seniors.As a Community Relations Director, you will be responsible for generating new sales...
-
Senior Community Engagement Director
6 days ago
Tucker, Georgia, United States The Phoenix At Tucker Full timeWe are seeking a seasoned Sales and Marketing Professional to join our team at The Phoenix At Tucker as a Senior Community Engagement Director. This role is responsible for generating new sales leads, converting them into move-ins, and implementing effective sales systems.The ideal candidate will have 3-5 years of experience in sales and marketing,...
-
Senior Operations Director for Enablement
6 days ago
Tucker, Georgia, United States Randstad USA Full timeAt Randstad USA, we are seeking an experienced Senior Operations Director to oversee operations and teams within a specific Enablement vertical. This role will focus on sales support, recruiting, and delivery while ensuring outstanding customer service.Key Responsibilities:Manage billing adjustments and resolve discrepancies to ensure timely resolution of...
-
Operations Director for Financial Excellence
2 days ago
Tucker, Georgia, United States Randstad USA Full timeRandstad USA is seeking an Operations Director for Financial Excellence to oversee operations and teams within a specific Enablement vertical. The successful candidate will be responsible for ensuring outstanding customer service, managing billing adjustments, resolving discrepancies, mentoring AR/Billing Adjustment Specialists, and ensuring compliance with...
-
Executive Director
7 days ago
Tucker, United States ICBD Holdings LLC Full timeDescriptionClinic Executive Director - ABA Centers of GeorgiaTucker, GA **$5,000 bonus for referring BCBAs to work in MA, NH, FL, TN, PA, NJ, DE, GA, TX, VA, RI** About ABA Centers of GeorgiaTo be the Peach State's leading autism care provider, ABA Centers of Georgia understands that we need to offer our team members higher-than-average salaries, unmatched...
-
Project Engineering Director
6 days ago
Tucker, Georgia, United States Oglethorpe Power Corporation Full timeOglethorpe Power Corporation Job OverviewJob Title: Project Engineering DirectorLocation: Oglethorpe Power Corporation is seeking a skilled Project Engineering Director to join our team.Salary Range: $120,000 - $180,000 per year, depending on experience.About the Role:The Project Engineering Director will be pivotal to driving new generation work at...
-
Tucker, Georgia, United States Sonnen Inc Full timeUnlock the Potential of Clean EnergySonnen Inc., a pioneering company in the renewable energy sector, is seeking an experienced Digital Marketing Director to spearhead our marketing efforts in North America. As the ideal candidate, you will be responsible for planning, developing, and executing innovative digital marketing strategies that drive brand growth...
-
Power Generation Facilities Director
5 days ago
Tucker, Georgia, United States Oglethorpe Power Corporation Full timeAs the Power Generation Facilities Director at Oglethorpe Power Corporation, you will lead a team of engineers responsible for providing technical support, project management, and consultation as Subject Matter Experts (SMEs) for our power generation facilities.About This RoleThis position oversees the Controls Group and provides technical direction to over...
-
Meat Production Director
6 days ago
Tucker, Georgia, United States Prime Meats Full timeJob Summary:We are seeking a seasoned leader to oversee the day-to-day operations of our processing plant. As Meat Production Director, you will be responsible for ensuring compliance with local and federal food safety standards, working closely with sales and plant operations teams, and developing plant goals to achieve consistent quality products.About...
-
Clinical Director
1 week ago
Tucker, United States ABA Centers of Georgia Full timeClinical Director (BCBA) – ABA Centers of GeorgiaTucker, GA**$5,000 bonus for referring BCBAs to work in MA, NH, FL, TN, PA, NJ, DE, GA, TX, VA, RI**About ABA Centers of GeorgiaTo be the Peach State’s leading autism care provider, ABA Centers of Georgia understands that we need to offer our team members higher-than-average salaries, unmatched benefits,...
-
Clinical Director
7 days ago
Tucker, United States ABA Centers of Georgia Full time $110,000 - $125,000Clinical Director (BCBA) – ABA Centers of GeorgiaThe information below covers the role requirements, expected candidate experience, and accompanying qualifications.Tucker, GA**$5,000 bonus for referring BCBAs to work in MA, NH, FL, TN, PA, NJ, DE, GA, TX, VA, RI**About ABA Centers of GeorgiaTo be the Peach State’s leading autism care provider, ABA...
-
Operations Director
15 hours ago
Tucker, Georgia, United States Randstad USA Full timeOverviewThe Regional Operations Manager plays a critical role in ensuring the smooth operation of our Enablement vertical. As a key member of our team, you will be responsible for overseeing sales support, recruiting, and delivery efforts while maintaining exceptional customer service standards.Key Responsibilities:Manage billing adjustments and resolve...
-
Mental Health Director
1 month ago
Tucker, United States Wellpath Full timeYou Matter:• Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunitiesJoin us and find a career that supports:• Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and belonging• Autonomy in a warm team...
-
Direct Support Professional
4 days ago
Tucker, United States Friendship Community Care Full timeJob Title:Direct Support Professional - Service CoordinatorCompany Overview:Friendship Community Care is a leading provider of services for individuals with developmental disabilities. Our mission is to empower individuals to live independently and reach their full potential.About the Role:We are seeking a qualified Direct Support Professional - Service...
-
Tucker, Georgia, United States Randstad USA Full timeJob Overview">Randstad USA is seeking a highly skilled Regional Operations Manager to oversee operations and teams within a specific Enablement vertical. The successful candidate will be responsible for supporting sales, recruiting, and delivery efforts while ensuring outstanding customer service.">Key Responsibilities:">">Manage billing adjustments, resolve...
-
Schools - Occupational Therapist
1 month ago
Tucker, United States ProCare Therapy Full timeJob DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.Are you a Occupational Therapistwhos passionate about helping children? ProCare Therapy shares that same enthusiasm. We have a full-time role for the 2024-2025 school year supporting a 6th-12th grade caseload. Reach out to me via email, text, or phone to learn more or...
-
Account Manager
3 months ago
Tucker, United States Marten Transport Full timePURPOSE: Persons in this position would be responsible for ensuring the highest level of customer service. The Account Manager will be responsible for customer inquiries, load solicitations and service reporting. Account Manager will provide leadership and direction to Account Manager Associate to ensure the best service to our customers. RESPONSIBILITIES:...
-
Executive Chef
6 days ago
Tucker, Georgia, United States The Phoenix At Tucker Full timeThe Phoenix at Tucker is seeking an experienced and skilled Executive Chef to join their team.Job SummaryThe Executive Chef will be responsible for leading the culinary team in the preparation and presentation of high-quality meals that meet and exceed the expectations of our residents.About The Phoenix At TuckerThe Phoenix at Tucker is a communiy that...
-
Executive Chef Position
6 days ago
Tucker, Georgia, United States The Phoenix At Tucker Full timeJob Title: Executive ChefCompany Overview:The Phoenix at Tucker is a renowned establishment seeking an exceptional Executive Chef to join their team.We offer a competitive salary of $45,000 - $60,000 per year, commensurate with experience.Job Description:ResponsibilitiesPrepare and serve high-quality meals that meet or exceed our standards for quality,...
