FRONT DESK SUPERVISOR

2 weeks ago


Cincinnati, United States Uptown Rental Properties LLC Full time
Job DescriptionJob Description

Uptown Rental Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati. We are currently looking for a skilled and personable Front Desk Supervisor In this role, you'll lead our Resident Relations (Front Desk) team, providing training and oversight to ensure a top-notch resident experience. The ideal candidate will bring team leadership experience, scheduling know-how, and a knack for handling a lively workload in a laid-back yet fast-paced environment. The Front Desk Supervisor is an on-site, full-time position, at $20/hr, including the incredible benefits listed below:

Front Desk Supervisor Benefits:

  • Paid training
  • Paid Holidays
  • Paid Time Off & Sick Days
  • Employee Resource Program
  • Profit Sharing
  • 401(k) w/ company match
  • Medical, vision, dental, disability & life insurance
  • Room for advancement in a growing company
  • Free parking
  • Employee Appreciation Events
  • Company sponsored sports teams, book club, and more

Front Desk Supervisor responsibilities:

  • Act as the first point of contact for residents and visitors, ensuring high-quality service
  • Interview, hire, onboard and train new team members
  • Support Resident Relations Representatives in resolving resident concerns and escalated issues
  • Conduct performance reviews, set KPIs, and implement action plans for continuous improvement
  • Create and manage schedules to ensure coverage of all business hours
  • Ensure adherence to company policies and procedures
  • Serve as the primary contact for calls and emails, directing them to the appropriate team member
  • Oversee and train team members on various administrative tasks, including mail distribution, key management, and rent check coding
  • Collaborate and work closely with property management, maintenance and other operational departments
  • Contribute to external marketing initiatives
  • Track and respond to online reviews to uphold Uptown’s brand reputation

Front Desk Supervisor qualifications:

  • HS Diploma or equivalent
  • Minimum one year of experience in team management or supervision: hiring, terminations,, training, and scheduling
  • 3 years' experience in customer service, hospitality, or related field
  • Ability to adapt quickly to changing procedures and priorities
  • Resourceful, analytical, solution-focused thinking
  • Strong communication and interpersonal skills
  • Experience with multi-line phone systems
  • Keen eye for detail
  • Excellent organizational skills
  • Ability to manage time effectively in a fast-paced environment
  • Knowledge of property management is a plus
  • Ability to maintain a positive, collaborative, encouraging and motivating demeanor

Apply today to join our team

#HP



PI9da15af92dc8-25405-35993819


  • FRONT DESK SUPERVISOR

    2 weeks ago


    Cincinnati, United States Uptown Rental Properties LLC Full time

    Job DescriptionJob DescriptionUptown Rental Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati. We are currently looking for a skilled and personable Front Desk Supervisor! In this role, you'll lead our...


  • Cincinnati, Ohio, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our guests.Key Responsibilities:Greet and welcome all guests approaching the Front DeskMaintain proper operation of the telephone switchboardHandle requests for...

  • Front Desk Associate

    1 month ago


    Cincinnati, Ohio, United States National Church Residences Full time

    Job Title: Front Desk ClerkJob Summary:We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at National Church Residences Supportive Housing. As a Front Desk Clerk, you will be responsible for ensuring the safety and security of the building and its residents by following building policy and procedures.Key Responsibilities:...


  • Cincinnati, United States National Church Residences Full time

    Job Description: JOB TITLE: Front Desk Clerk DEPARTMENT: National Church Residences - Supportive Housing Job Statement Ensuring the safety and security of the building and its residents by following building policy and procedures. Take direction from Team Leaders and/or supervisors. Job Duties: 1. Monitor traffic through lobby and ensures all guests...

  • Front Desk Agent

    1 month ago


    Cincinnati, United States AccorHotel Full time

    Title: Front Desk Agent Reports To: Front Desk Supervisor/Front Office Manager Supervises: None  General Purpose: With the goal of providing a superior experience the Front Desk Agent is the face and voice of 21c involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities...

  • Front Desk Agent

    4 weeks ago


    Cincinnati, United States AccorHotel Full time

    Title: Front Desk Agent Reports To: Front Desk Supervisor/Front Office Manager Supervises: None  General Purpose: With the goal of providing a superior experience the Front Desk Agent is the face and voice of 21c involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities...

  • Front Desk Coordinator

    2 months ago


    Cincinnati, United States Staffmark Full time

    Staffmark is seeking a Front Desk Coordinator to join our team in Blue Ash, OH. If you enjoy a fast-paced environment, have strong communication skills, and are ready to take on a variety of administrative tasks, this is the perfect opportunity for y Front Desk, Coordinator, Management, Staffing, Staff

  • Front Desk Agent

    2 months ago


    Cincinnati, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Extended Stay Cincinnati [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Supervisor

    2 months ago


    Cincinnati, United States The Westin Cincinnati Full time

    About Us: Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates...


  • Cincinnati, Ohio, United States Extended Stay Cincinnati Full time

    Job SummaryAs a Front Desk Agent at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our guests. This includes greeting and registering guests, handling room reservations, and providing information about hotel services and...

  • Front Desk Associate

    4 weeks ago


    Cincinnati, Ohio, United States Drury Hotels Company, LLC Full time

    At Drury Hotels, we're looking for a Front Desk Associate to join our team. As a key member of our front desk team, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your role will involve checking guests in and out, handling cash and credit transactions, and responding to guest...

  • Front Desk Ambassador

    4 weeks ago


    Cincinnati, Ohio, United States NewPath Child & Family Solutions Full time

    Make a Difference as a Front Desk AmbassadorAt NewPath Child & Family Solutions, we strive to provide exceptional care and support to our clients and guests. As a Front Desk Ambassador, you will play a vital role in ensuring a positive experience for everyone who visits our campus.Key Responsibilities:Welcoming guests and clients with a friendly smile and...


  • Cincinnati, Ohio, United States Web Craft Stylers Full time

    Job DescriptionThe Front Desk Representative at Web Craft Stylers is responsible for delivering exceptional customer service and ensuring the smooth operation of the front desk. This role involves greeting visitors, responding to inquiries, and maintaining a welcoming and organized reception area.Key ResponsibilitiesGreeting and Assistance: Greet and assist...


  • Cincinnati, United States Fresh Form Draft Full time

    Front Desk ReceptionistDepartment: Swift7 Consultants Employment Type: Full Time Location: Cincinnati, OH Compensation: $17.50 - $27.00 / hour Description About Us: Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches...


  • Cincinnati, United States Promo Events Full time

    We are looking for a friendly and professional Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills a positive attitude and the ability to manage multiple tasks in a fastpaced environment. Key Responsibilities: Greet and welcome clients and visitors as they arrive...


  • Cincinnati, United States Promo Events Full time

    We are looking for a friendly and professional Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills a positive attitude and the ability to manage multiple tasks in a fastpaced environment. Key Responsibilities: Greet and welcome clients and visitors as they arrive...


  • Cincinnati, Ohio, United States OrthoAlliance Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Front Desk Coordinator to join our team at OrthoAlliance. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced clinic environment.Key ResponsibilitiesFront Desk Operations: Manage all check-in and check-out...


  • Cincinnati, Ohio, United States Hyatt Place Sharonville Convention Center Full time

    Job SummaryWe are seeking a highly skilled and professional Hotel Front Desk Representative to join our team at Hyatt Place Sharonville Convention Center. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing top-notch customer...

  • Medical Front Desk

    1 month ago


    Cincinnati, United States Prestige Staffing Full time

    A GI group in Ohio is looking to add a Front Desk position to their growing team! Pay Range: based on experience Hours: M-F, 8am-5pm Location: Cincinnati, OH 45242 Job Duties: - Check in - Insurance verification - Collecting co-pays - Data Entry Job Specifications/Qualifications: - High School Diploma (required)

  • Front Desk Lead

    4 weeks ago


    Cincinnati, United States OHC Full time

    Overview:POSITION: Front Office Coordinator LOCATION: EastgateWEEKLY HOURS: 40OHC - Specialists in Cancer and Blood disorders, is seeking a Front Office Coordinator (Supervisor) to join our Eastgate location. As the only independent adult cancer program in the region, we offer Medical, Radiation, Blood and Marrow Transplant, Gynecologic, and Breast Surgical...