Customer Experience Specialist

3 days ago


Lyndhurst, United States Robert Half Full time
Job DescriptionJob Description

Robert Half is seeking Customer Experience Specialists for a Seasonal opening in the luxury goods space. This role will require previous experience in a Customer Service and/or Call Center environment and flexible availability to work a variety of shifts (morning, mid-day, & evening) Monday through Sunday. This position will require the ability to work onsite in Lyndhurst, NJ.


Responsibilities

• Manage customer interactions through inbound calls, emails, and chat instant messenger

• Efficiently process customer orders and ensure their timely execution

• Conduct extensive research on purchase requests and provide timely updates to customers

• Follow up on shipping information and ensure it is communicated to customers accurately

• Assist customers with returns and quality issues, ensuring their concerns are addressed promptly

• Utilize the Salesforce Platform to maintain accurate customer records

• Monitor customer accounts and take appropriate action when necessary

• Leverage your skills in E-commerce sales to ensure a seamless shopping experience for customers

• Use your expertise in Call Center Customer Service to provide excellent customer service

• Handle Order Entry tasks efficiently and accurately.

• Prior experience in a call center customer service role

• Previous experience in e-commerce sales or customer service is strongly preferred

• Familiarity with e-commerce platforms and systems

• Excellent communication and interpersonal skills

• Strong problem-solving abilities and a customer-centric mindset

• Ability to work in a fast-paced retail environment

• Willingness to learn about new products and services as needed

• Availability to work varying shifts, including weekends and holidays



  • Lyndhurst, Ohio, United States Chad Fields - State Farm Agent Full time

    Customer Service Expert - State Farm Agent TeamWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Expert. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer experiences and promoting our premier insurance and financial service...

  • Sales Associate

    2 weeks ago


    Lyndhurst, Ohio, United States Chico's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will play a critical role in promoting a customer-centric sales culture and driving sales growth.Key ResponsibilitiesDrive Sales Growth: Meet or exceed sales goals by utilizing effective sales techniques,...

  • Sales Associate

    1 week ago


    Lyndhurst, Ohio, United States Chico's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will play a key role in promoting a customer-centric sales culture and driving sales growth.Key ResponsibilitiesDrive Sales Growth: Meet or exceed sales goals by utilizing effective sales techniques and...


  • Lyndhurst, United States Sika Full time

    Job DescriptionJob DescriptionCompany DescriptionWith over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries.  Sika has offices in over 100...


  • Lyndhurst, United States Sika AG Full time

    Company Description With over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries. Sika has offices in over 100 countries with over 300...


  • Lyndhurst, United States David Yurman Full time

    About Us David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men...


  • Lyndhurst, Ohio, United States LaSalle Network Full time

    Job Summary:LaSalle Network is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work with a leading provider of direct hire and temporary staffing services.Key...


  • Lyndhurst, New Jersey, United States Life Line Screening Full time

    Join Our Team as a Certified Blood Collection SpecialistLife Line Screening is a premier provider of preventive healthcare services, dedicated to delivering essential screenings to a vast number of individuals annually. We pride ourselves on utilizing cutting-edge technology and exceptional service to ensure that every participant receives thorough and...


  • Lyndhurst, United States Altitude Unlimited, Inc. Full time

    Job DescriptionJob DescriptionAbout usAt Altitude Unlimited, we provide leading edge Advanced Technology Solutions and believe technology is a tool that should be used as a competitive advantage for your business. Your IT infrastructure is the backbone to support all areas of your business. Our IT Consulting and Management programs make it possible to...


  • Lyndhurst, Ohio, United States Lineage Logistics Full time

    About Lineage Logistics Lineage Logistics is a leading provider of temperature-controlled warehousing and logistics solutions. We partner with food producers, distributors, and retailers to ensure the safe and efficient movement of perishable goods around the world. Job Description: Warehouse Order Fulfillment Specialist We are seeking motivated individuals...

  • Assistant Director

    2 weeks ago


    Lyndhurst, New Jersey, United States The Learning Experience #126 Full time

    Job OverviewThe Learning Experience #126 seeks a highly skilled and experienced professional to fill the role of Assistant Director. This position plays a critical role in shaping the growth and development of both children and teachers within our organization.Key ResponsibilitiesPeople LeadershipIdentify, schedule, and interview qualified teacher candidates...


  • Lyndhurst, New Jersey, United States LaSalle Network Full time

    Job SummaryLaSalle Network is seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesData Entry: Perform high-volume and accurate data entry into our client's internal system.Clerical...

  • Assistant Director

    2 months ago


    Lyndhurst, United States The Learning Experience #126 Full time

    Job DescriptionJob DescriptionAssistant Directors at The Learning Experience influence the growth and development of both children and teachers. They create an environment of collaboration and community, encouraging everyone to thrive.Role Responsibilities:PEOPLE LEADERSHIPIdentifies, schedules and interviews teacher candidates; Builds networks of external...


  • Lyndhurst, New Jersey, United States Franks Truck Center Inc Full time

    Join Our Award-Winning Team!At Frank's Truck Center, we pride ourselves on delivering exceptional service to our clients across various automotive brands, including GMC, Freightliner, Isuzu, and Hino. We are currently seeking motivated and skilled Automotive Service Specialists to enhance our dynamic Service Department. As a part of our team, you will have...


  • Lyndhurst, New Jersey, United States The LaSalle Group Full time

    Job Summary: The LaSalle Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Perform high-volume and accurate data entry into our internal systemAssist the production team with...


  • Lyndhurst, New Jersey, United States UR Energy Inc. Full time

    Job OverviewPosition: LED Lighting Sales SpecialistCompany: UR Energy Inc.Role Summary: We are seeking dedicated and motivated sales professionals to promote energy-efficient LED lighting solutions. Our offerings leverage state rebate programs, enabling customers to achieve significant savings.Key Responsibilities:Engage with potential clients to understand...


  • Lyndhurst, United States Sika Full time

    Job DescriptionJob DescriptionCompany DescriptionWith over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries.  Sika has offices in over 100...


  • Lyndhurst, New Jersey, United States Sika AG Full time

    Job SummaryWe are seeking a highly skilled Chemist Resins Specialist to join our team at Sika AG. As a key member of our research and development team, you will be responsible for developing new products and providing technical support to our production plants and customers.Key ResponsibilitiesProduct Development: Independently develop new specialty chemical...

  • Regulatory Specialist

    4 weeks ago


    Lyndhurst, United States Sika USA Full time

    Product Stewardship SpecialistLyndhurst, NJ, USACompany DescriptionWith over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries. Sika has offices...

  • Regulatory Specialist

    4 weeks ago


    Lyndhurst, United States Sika USA Full time

    Product Stewardship SpecialistLyndhurst, NJ, USACompany DescriptionWith over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries. Sika has offices...