Help Desk Support

1 month ago


Garden City, United States Robert Half Full time
Job DescriptionJob DescriptionWe are looking for a skilled Help Desk Support detail oriented to join our team in the insurance sector, based in Garden City, New York. The role involves providing technical support for our infrastructure, resolving hardware and software issues, managing print room operations, and keeping up-to-date with system information and changes.

Responsibilities:

• Respond promptly to technical assistance requests from team members and management.
• Diagnose and resolve a variety of hardware and software issues to ensure smooth operations.
• Handle print room operations efficiently, including inventory management.
• Stay updated on system information and changes to provide accurate support.
• Maintain effective communication with team members and management about technical issues and resolutions.
• Use knowledge of Windows 11, Microsoft Office 365, Active Directory, Microsoft Exchange, and Basic Network Troubleshooting to assist in problem-solving.
• Monitor customer accounts and take appropriate action as required.
• Process customer credit applications with accuracy and efficiency.
• Maintain accurate customer credit records to ensure up-to-date information is available.• Minimum of one year experience in a Help Desk Support role or similar
• Proficiency in Windows 11
• Skilled in using Microsoft Office 365
• Experience with Active Directory management
• Familiarity with Microsoft Exchange
• Basic understanding of network troubleshooting
• Ability to troubleshoot and resolve technical issues
• Excellent communication and customer service skills
• Ability to work independently and in a team setting
• Willingness to continue learning and improving technical skills
• High school diploma or equivalent educational qualification
• Experience in the insurance industry is a plus.
  • Help Desk Support

    6 months ago


    Salt Lake City, United States Kenworth Sales Full time

    Kenworth Sales Company was founded in 1945 by the Treadways and is still family owned through 4 generations. With the combined service and support of over 800 employees across 23 different locations, we were awarded the 2014 ATD Dealer of the Year Award and the 2019 Kenworth Parts & Service Dealer of the Year Award. Each of our Kenworth Sales locations has a...


  • Jersey City, New Jersey, United States CAI Full time

    Job SummaryCAI is seeking a skilled and enthusiastic Help Desk Analyst to provide first-line support to users for the rollout of a new application. This role is essential for addressing user questions and resolving issues promptly and effectively, ensuring a smooth transition to the new system. This position will be full-time and onsite in Trenton, NJ.Key...


  • Bossier City, United States General Dynamics Information Technology Full time

    Req ID: RQ187932 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Skills: Computer Literacy,Customer Service,Help Desk Support,Technical Support,Troubleshooting Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: General Dynamics...

  • Help Desk Specialist

    2 weeks ago


    Kansas City, United States Zachary Piper Full time

    Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence...


  • Bossier City, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public Trust/Other Required:BI Full 6C (T4)Job Family:Help DeskJob Qualifications:Skills:Computer Literacy, Customer Service, Help Desk Support, Technical Support, TroubleshootingCertifications:Experience:1 + years of related...


  • new york city, United States RightClick Full time

    One of our clients is a leading company in the financial advisory sector, managing a substantial portfolio of assets. Their reputation is founded on delivering strategic insights, excellent service, and high-quality execution. They are looking for a Help Desk Administrator who will be responsible for providing advanced technical assistance and resolving...


  • Oklahoma City, United States Larson Design Group Full time

    About Us Larson Design Group (LDG) is an award-winning, employee-owned Architecture, Engineering, and Consulting Firm. Guided by our core values, we’re expanding our team, opening new offices, and adding new offerings to provide responsive, innovative solutions to clients nationwide.    Being 100% employee-owned directly impacts our culture: it drives...

  • Help Desk Analyst

    7 days ago


    Kansas City, United States Robert Half Full time

    Job DescriptionJob DescriptionPosition: Help Desk TechnicianLocation: Kansas City, MO (MOSTLY ONSITE - WEEKLY ONSITE 3 DAYS, REMOTE 2 DAYS)Salary: up to $55,000 + excellent benefits *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my...


  • USA LA Bossier City, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NonePublic Trust/Other Required:BI Full 6C (T4)Job Family:Help DeskJob Qualifications:Skills:Computer Literacy, Customer Service, Help Desk Support, Technical Support, TroubleshootingCertifications:NoneExperience:1 + years of related experienceUS...

  • Help Desk Technician

    3 weeks ago


    new york city, United States Planet Technology Full time

    Help Desk Technician Full-Time / Permanent Position100% onsite - Long Island City- NY,NY$60-90k per year - Excellent benefits with free employee medical and strong 401k matchDay-To-Day *Act as first line of IT technical support for 600+ users is efficient, professional and timely. *Ensure technical problems are escalated appropriately in a timely way....

  • Help Desk Technician

    3 weeks ago


    new york city, United States Planet Technology Full time

    Help Desk Technician Full-Time / Permanent Position100% onsite - Long Island City- NY,NY$60-90k per year - Excellent benefits with free employee medical and strong 401k matchDay-To-Day *Act as first line of IT technical support for 600+ users is efficient, professional and timely. *Ensure technical problems are escalated appropriately in a timely way....

  • Help Desk Technician

    2 months ago


    Commerce City, United States TEKsystems Full time

    Job DescriptionJob DescriptionDuration3 Duration UnitMonth(s) Req Description DescriptionTake inbound calls (100/day); triage calls in a timely manner to determine the complaint, the possible cause and if you are able to provide an immediate solution; or if additional assistance is required via the next tier of support.- Log all requests into Help Desk...

  • Help Desk Technician

    5 months ago


    Oklahoma City, United States Jobot Full time

    This Jobot Job is hosted by: Dan DungyAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $18 - $25 per hourA bit about us:Managed IT Services company where we take pride in helping our clients with their IT needs.Why join us?Great culture, benefits and career opportunities.Job DetailsJob Details:We are seeking...

  • Help Desk Technician

    2 months ago


    Granite City, United States Gateway Regional Medical Center Full time

    WE ARE GATEWAY REGIONAL MEDICAL CENTER! Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff,...

  • Help Desk Analyst II

    1 month ago


    Plant City, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Help Desk Analyst II, located in Plant City, Florida, United States. This role involves providing advanced technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. As a Help Desk Analyst II, you will be part of our dynamic team, responsible for...

  • Help Desk Associate

    1 month ago


    Long Island City, United States FORTUNE SOCIETY INC Full time

    Job Summary:The Help Desk Associate is responsible for providing day-to-day technical support to the organization's computer network infrastructure and information management system client database. The ideal candidate will have a strong background in workstation support, including operating systems, applications, and hardware support in a Windows OS...

  • Help Desk Analyst

    1 month ago


    new york city, United States Mondo Full time

    Job Title: Help Desk AnalystLocation-Type: On-site 5 days/week NYCStart Date Is: ASAPDuration: 6-month contractRate: 30-35/hr W2Role Overview:We are seeking an experienced IT Service Desk Specialist to join our client's team. This is an onsite role that requires providing technical assistance and support related to computer systems, hardware, and software....

  • Help Desk Analyst

    1 month ago


    Oklahoma City, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Help Desk Analyst in Oklahoma City, Oklahoma. The role involves providing technical assistance in an IT setting, working on-site, and playing a crucial role in our team. The successful candidate will be involved in various aspects of the IT industry, including user...

  • Help Desk Analyst

    5 days ago


    Oklahoma City, United States Motion Recruitment Partners LLC Full time

    Help Desk Analyst Oklahoma City, Oklahoma Open to Remote Contract $18.12/hr - $18.12/hr Our client is looking for a Help Desk Analyst for a 12-month contract in Oklahoma City, OK 73112. Come work for one of the largest insurance companies in the U.S. and help people and businesses become smarter and better prepared to protect the things that matter...

  • Help Desk Analyst

    3 weeks ago


    new york city, United States The Phoenix Group Full time

    Our client, a prestigious law firm, is seeking a Helpdesk Analyst to join their team! On-site , 1-9pm shift.Key Responsibilities:Handles telephone calls, emails, and personnel requests for technical support.Accurately records all Help Desk calls into the call tracking system with complete details.Offers support to end users on various issues, identifying,...