Customer Service Rep

2 weeks ago

Wilmington, United States Manpower Full time
Job DescriptionJob Description

Are you a people person with a passion for providing exceptional customer service? Our client, a leading company in the transportation and logistics industry, is seeking a talented Customer Service Representative to join their team. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong work ethic that aligns with the organization's values.

Job Title: Customer Service Representative

Location: Wilmington, MA

Pay Range: $19.00

What's the Job?

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer inquiries and complaints in a timely and professional manner
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with cross-functional teams to ensure customer satisfaction
  • Identify and escalate priority issues to the appropriate team members

What's Needed?

  • High school diploma or equivalent
  • 1+ years of experience in a customer service role
  • Excellent communication skills, both verbal and written
  • Strong problem-solving skills and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

What's in it for me?

  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • A supportive and collaborative team environment
  • Flexible scheduling options
  • A chance to make a positive impact on customers' lives

If this sounds like the perfect opportunity for you, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We welcome candidates from all backgrounds and experiences to apply.

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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