Medical Customer Service Representative

7 hours ago


Richmond, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

Medical Customer Service Representative
Location: Richmond, VA
Schedule: Monday – Friday, 8 AM – 5 PM (1-hour lunch) or 8 AM – 4:30 PM (30-minute lunch)

LHH Recruitment Solutions is excited to partner with a client in Richmond, VA, to find a Medical Customer Service Representative. This vital role focuses on supporting individuals and families by coordinating resources, managing reimbursements, and providing excellent service to ensure access to high-quality care.

What You’ll Do:

  • Assist with processing reimbursements and coordinating resources for medical care.

  • Communicate with families, vendors, and service providers to address questions and resolve issues.

  • Develop and maintain positive relationships with external agencies and internal teams.

  • Track claims, maintain organized records, and ensure compliance with HIPAA and other regulations.

  • Provide exceptional customer service, offering solutions to meet individual needs.

What You Bring:

  • Strong interpersonal and communication skills with a passion for helping others.

  • Experience in customer service, medical billing, or claims processing is a plus.

  • Ability to multitask, manage priorities, and work both independently and in a team.

  • Familiarity with HIPAA regulations and an understanding of resource management.

This is a fantastic opportunity to join a collaborative team and make a difference in the lives of others. Apply today to learn more



Pay Details: $50,000.00 to $52,000.00 per year

Search managed by: Breanna Deckard

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance



  • Richmond, United States Caliber Collision Repair Services Full time

    Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service


  • Richmond, United States McDonald's Restaurants Full time

    As a Customer Service Representative, you will play a key role in ensuring customer satisfaction and maintaining positive relationships with customers. You will be responsible for addressing customer inquiries, resolving issues, and providing informa Customer Service Representative, Customer Service, Representative, Restaurant, Retail


  • Richmond, United States Qualified Staffing Search Group Full time

    The Customer Service Representative plays a key role in managing various aspects of customer accounts, ensuring their satisfaction, driving inside sales initiatives, and plays an important role in the enhancement of the overall customer experience. J Customer Service Representative, Customer Service, Customer Experience, Representative, Inside Sales,...


  • Richmond, United States Pit-Stop Full time

    Who We're Hiring: Be great with us! Our team is passionate about delivering exceptional customer experiences. As the Customer Service Representative, you play a key role in managing various aspects of customer accounts, ensuring their satisfaction, d Customer Service, Customer Service Representative, Customer Experience, Representative, Inside Sales, Skills,...


  • Richmond, United States MidAmerican Energy Full time

    BHE GT&S has an exciting opportunity as a Customer Service Representative 2/ Sr Customer Service Representative at our Headquarters in Glen Allen, VA. Customer Service, Customer Service Representative, Representative, Service, Customer, Retail


  • Richmond, Texas, United States Timewise Food Stores Full time

    Job Description: Customer Service RepresentativeWe are looking for a customer service representative to join our team at Timewise Food Stores. As a customer service representative, you will be responsible for providing exceptional customer service and ensuring that customers have a positive shopping experience.Key Responsibilities:Provide customers with...


  • Richmond, Virginia, United States Teleperformance USA Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Teleperformance USA. As a Pre-Licensed Representative, you will play a crucial role in providing excellent customer service and supporting customers with their inquiries and concerns.


  • Richmond, United States Qualified Staffing Full time

    Job DescriptionJob DescriptionDo you have a passion for customer service? Have you worked in the trades industry, specifically in HVAC, Plumbing, or Electrical? Our client, a five-time Richmond Times Dispatch Top Workplace, is now hiring Customer Service Representatives! Position: Customer Service RepresentativeLocation: Richmond, VACompensation: Starting at...


  • Richmond, United States Michael and Son Services Full time

    Michael and Son Services has been in business since 1976. Our mission is to exceed our customer's expectations and provide a memorable experience. Michael and Son Services, Inc. is the premier, multi-state provider of Electrical, Plumbing, HVAC, Handyman, and Restoration Services. Our company provides an excellent work environment and is passionate in it's...


  • Richmond, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Customer Service Representative to join our team in the Government sector located in Richmond, Virginia. As a Customer Service Representative, you will be the primary point of contact for our customers, handling inbound calls and providing exceptional customer service. This role involves maintaining...


  • Richmond, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Customer Service Representative in the local government sector, located in Richmond, Virginia. As a Customer Service Representative, you will play a critical role in delivering outstanding customer service to residents, businesses, and visitors via various...


  • Richmond, United States Ajilon Full time

    Ajilon - JobID: 8F02DDAB-669A-4880-98D5-9527908CDAC6 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...


  • Richmond, United States Vandor Corporation Full time

    SUMMARY: The Customer Service Representative assists customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure excellent service standards and maintain high customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: ...


  • Richmond, United States HomeTeam Pest Defense Full time

    Overview: At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next all-star...


  • Richmond, United States Vandor Corporation Full time

    Job DescriptionJob DescriptionDescription:SUMMARY: The Customer Service Representative assists customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure excellent service standards and maintain high customer...


  • Richmond, United States DOSWELL OPERATING GROUP Full time

    Job DetailsJob Location 3206 LANVALE AVENUE - RICHMOND, VA Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Customer Service DescriptionWho We're Hiring: Be great with us! Our team is passionate about delivering exceptional customer experiences. As the Customer Service Representative, you play a key role...


  • Richmond, United States U-Haul Full time

    Location: 5210 Route 1, North Chesterfield, Virginia 23234 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Richmond, California, United States Total Wine & More Full time

    **Job Overview**We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Wine & More. In this role, you will be responsible for delivering exceptional customer service and driving sales growth through effective communication and product knowledge.The ideal candidate will have a...


  • Richmond, Virginia, United States CAPITAL AREA HEALTH NETWORK Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Capital Area Health Network. As a key member of our call center department, you will be responsible for providing exceptional customer service to patients and their families.Key Responsibilities:Schedule Appointments: Accurately schedule patient appointments for...


  • Richmond, California, United States The Chefs' Warehouse Full time

    The Chefs' Warehouse is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for:Receiving and processing customer orders in a timely and efficient manner.Providing exceptional customer service through phone, email, and in-person interactions.Working closely with our sales...