Medical Customer Service Representative
7 hours ago
Medical Customer Service Representative
Location: Richmond, VA
Schedule: Monday – Friday, 8 AM – 5 PM (1-hour lunch) or 8 AM – 4:30 PM (30-minute lunch)
LHH Recruitment Solutions is excited to partner with a client in Richmond, VA, to find a Medical Customer Service Representative. This vital role focuses on supporting individuals and families by coordinating resources, managing reimbursements, and providing excellent service to ensure access to high-quality care.
What You’ll Do:
Assist with processing reimbursements and coordinating resources for medical care.
Communicate with families, vendors, and service providers to address questions and resolve issues.
Develop and maintain positive relationships with external agencies and internal teams.
Track claims, maintain organized records, and ensure compliance with HIPAA and other regulations.
Provide exceptional customer service, offering solutions to meet individual needs.
What You Bring:
Strong interpersonal and communication skills with a passion for helping others.
Experience in customer service, medical billing, or claims processing is a plus.
Ability to multitask, manage priorities, and work both independently and in a team.
Familiarity with HIPAA regulations and an understanding of resource management.
This is a fantastic opportunity to join a collaborative team and make a difference in the lives of others. Apply today to learn more
Pay Details: $50,000.00 to $52,000.00 per year
Search managed by: Breanna Deckard
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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