Benefits Administrator

2 months ago


Independence, United States Robert Half Full time
Job DescriptionJob DescriptionWe are searching for a Benefits Administrator to join our team in Cleveland, Ohio. This role involves overseeing employee benefits programs, handling inquiries, and ensuring compliance with regulations. As a Benefits Administrator, you will play a key role in managing and troubleshooting benefits issues, as well as maintaining accurate records. This role offers a contract to permanent employment opportunity.
Responsibilities: • Manage and troubleshoot employee benefits issues, including login problems • Oversee open enrollment procedures to ensure smooth and efficient processes • Monitor and audit benefits administration to ensure compliance with protocols and regulations • Utilize software such as Microsoft Office and PlanSource for efficient management of benefits administration • Handle benefits-related communication, ensuring clear and accurate information is provided • Use your proficiency in ADP - Financial Services, ADP Workforce Now, Ceridian, and Cisco Webex Meetings to enhance benefits administration processes • Leverage your skills in CRM, Auditing, Benefit Functions, Claim Administration, and Cobra Administration to effectively manage benefits programs • Utilize your strong communication skills to liaise with various departments and resolve any issues promptly • Ensure accurate record-keeping of all benefits-related data • Use your multitasking abilities to manage multiple benefits programs simultaneously.• Proficiency in ADP - Financial Services and ADP Workforce Now
• Experience with Ceridian and Cisco Webex Meetings
• Familiarity with CRM software
• Strong auditing skills and understanding of benefit functions
• Experience in claim administration and COBRA administration
• Excellent communication skills, both written and verbal
• Ability to handle multiple tasks and meet deadlines
• Strong analytical and problem-solving skills
• Knowledge of state and federal benefit regulations
• Ability to work independently and as part of a team
• Strong organizational skills and attention to detail
• Demonstrated customer service skills
• Computer proficiency, including Microsoft Office Suite
• Ability to maintain confidentiality of sensitive information.

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