Network Support

1 month ago


Garden City, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering an exciting opportunity for a Network Support specialist in the insurance industry, based in Garden City, New York. The role involves ensuring smooth network operations, managing security and user accounts, and providing technical assistance.

Responsibilities:

• Ensure the efficient operation of the company's LAN/WAN network connectivity
• Administer network security and user account management
• Provide support for various systems and applications, ensuring optimal performance
• Set up new computers and peripherals, ensuring they are ready for use
• Control user access to the network, ensuring data security and integrity
• Provide technical assistance to users, resolving any issues swiftly and effectively
• Troubleshoot and address recurring network issues, improving network reliability
• Undertake special tasks as directed by senior technical leadership to enhance network performance
• Monitor customer accounts and take appropriate action in line with company policies
• Assist the Manager of Network Operations and the Security Analyst in operational tasks.

Skills:

• Proficient in VMware, Cisco Networking, Windows 11, LAN - Local Area Network, WAN - Wide Area Network• Minimum of 2 years of experience in Network Support or a related field.
• Extensive knowledge and experience with VMware.
• Proven experience with Cisco Networking.
• Proficiency in using Windows 11.
• Familiarity with LAN (Local Area Network) and WAN (Wide Area Network) is required.
• Excellent problem-solving abilities and strong communication skills.
• Ability to work in a team and collaborate effectively with other team members.
• Relevant certification or degree in Computer Science, Information Technology, or a related field would be advantageous.
• Willingness to stay updated with the latest advancements in the field and undergo any necessary training.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Strong organizational skills and attention to detail.
• High level of integrity and professionalism.

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