Accounts Receivable Clerk
2 weeks ago
Responsibilities:
• Oversee customer accounts and ensure their accuracy and timely resolution
• Handle daily payment transactions from Lockbox activity and other direct mail payments
• Collaborate with team members such as Sales and Customer Service to manage collection activities and resolve disputes/chargebacks
• Maintain a list of key contacts for each customer account
• Regularly process payment discrepancies and provide necessary documentation for customer accounts
• Coordinate with various team members, including customer service, logistics, and sales, to determine the cause of payment discrepancies
• Prepare necessary documentation for the collection of payments for chargebacks and invoices
• Handle all incoming calls professionally, returning calls and expediting requests in a timely manner
• Participate in monthly receivable related reconciliations of designated general ledger accounts
• Monitor and collect data from various customer locations to analyze credit exposure
• Manage customer deduction activities in accordance with the company deduction policy
• Maintain Broker Commission Files and assist with the payment process as needed.• Proficiency in Account Reconciliation is required
• Experience in Accounts Receivable (AR) is essential
• Capability to manage Billing processes effectively
• Familiarity with Cash Applications
• Demonstrated skills in Cash Collections
• Experience in Commercial Collections is necessary
• Proficiency in Microsoft Excel is requisite
• Previous experience with NetSuite is highly desirable
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Accounting Manager
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