Help Desk Technician
4 weeks ago
We are seeking a highly motivated Help Desk Technician to provide remote support for customers, including the DoD and Federal Government. As a Help Desk Technician, you will be responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager.
Key Responsibilities:
- Provide basic computer help desk support and troubleshooting user problems
- Work with a team of driven, supportive, and highly skilled professionals
- Provide critical support in protecting our country
- Receive a robust benefits package, including Employee Stock Ownership Plan
- Enjoy flexibility managing your work hours and personal needs with a single accrual leave plan
Requirements:
- Possession of a DHS Clearance is a requirement for this role
- High School Diploma and 4 years of solid technical experience required
- Ability to work independently and responsibly without direct supervision
- Technical troubleshooting skills in researching and documenting resolutions
- Friendly presence and helpful attitude; good interpersonal skills
About American Systems:
AMERICAN SYSTEMS is a leading provider of IT and engineering services to the federal government. We are committed to pay transparency and offer a comprehensive benefits program, including healthcare benefits, paid leave, retirement plans, and education and training assistance.
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Help Desk Technician
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Chantilly, Virginia, United States American Systems Full timeJob Title: Help Desk TechnicianJob Summary: We are seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The successful candidate will be responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager....
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