Help Desk Technician

4 weeks ago


Chantilly, Virginia, United States AMERICAN SYSTEMS Full time
Job Summary

We are seeking a highly motivated Help Desk Technician to provide remote support for customers, including the DoD and Federal Government. As a Help Desk Technician, you will be responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager.

Key Responsibilities:

  • Provide basic computer help desk support and troubleshooting user problems
  • Work with a team of driven, supportive, and highly skilled professionals
  • Provide critical support in protecting our country
  • Receive a robust benefits package, including Employee Stock Ownership Plan
  • Enjoy flexibility managing your work hours and personal needs with a single accrual leave plan

Requirements:

  • Possession of a DHS Clearance is a requirement for this role
  • High School Diploma and 4 years of solid technical experience required
  • Ability to work independently and responsibly without direct supervision
  • Technical troubleshooting skills in researching and documenting resolutions
  • Friendly presence and helpful attitude; good interpersonal skills

About American Systems:

AMERICAN SYSTEMS is a leading provider of IT and engineering services to the federal government. We are committed to pay transparency and offer a comprehensive benefits program, including healthcare benefits, paid leave, retirement plans, and education and training assistance.


  • Help Desk Technician

    3 weeks ago


    Chantilly, Virginia, United States American Systems Full time

    Job Title: Help Desk TechnicianJob Summary: We are seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The successful candidate will be responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager....


  • Chantilly, Virginia, United States MC Dean Inc Full time

    Job Title: Help Desk System SpecialistMC Dean Inc is seeking a skilled Help Desk System Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Perform daily systems analysis and proactive preventative maintenance...


  • Chantilly, Virginia, United States Red River Full time

    Help Desk Lead/Supervisor Job DescriptionAre you a seasoned IT professional looking for a challenging role that leverages your technical expertise and leadership skills? Do you thrive in fast-paced environments and enjoy collaborating with cross-functional teams? If so, we have an exciting opportunity for a Help Desk Lead/Supervisor to join our Network...


  • Chantilly, Virginia, United States Edgesource Corporation Full time

    Job Summary: Edgesource Corporation is seeking a highly motivated and experienced Help Desk Analyst (Cloud) to support our 24x7 operations. The ideal candidate will have a strong technical background with expertise in cloud computing and help desk operations.Key Responsibilities:Manage and maintain the customer's systems and cloud-based solution, ensuring...


  • Chantilly, Virginia, United States Volume Integration Full time

    Job Title: Help Desk Support SpecialistAt Volume Integration, we are seeking a highly skilled Help Desk Support Specialist to join our innovative IT team. As a key member of our support staff, you will be responsible for providing technical support to our employees, troubleshooting issues, and ensuring smooth operations.Key Responsibilities:Providing...


  • Chantilly, Virginia, United States Spry Methods Full time

    Job Overview:Spry Methods is seeking a skilled Service Desk Support professional to join our team in Chantilly, VA. Key Responsibilities:As a Service Desk Support specialist, you will provide in-depth knowledge about financial or facilities systems and functions, serving as the primary ticket solver in Ask Finance. Your day-to-day tasks will include...


  • Chantilly, Virginia, United States Red River Full time

    Job Summary:This position is primarily responsible for working on a team within the Network Operations Center (NOC). The successful candidate will handle technical support requests directly from customers, as well as escalate issues from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their...


  • Chantilly, Virginia, United States Red River Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. This is a fantastic opportunity to work with a dynamic team and contribute to the success of our organization.Key...


  • Chantilly, Virginia, United States Red River Full time

    Job Title: Service Desk Team LeadRed River is seeking a highly skilled Service Desk Team Lead to join our team. As a Service Desk Team Lead, you will be responsible for leading a team of service desk engineers and providing exceptional customer service experience and resolution of end-user IT issues.The ideal candidate will have a strong leadership role and...


  • Chantilly, Virginia, United States Red River Full time

    Red River is seeking a Team Lead with an active Secret clearance to join our team. The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk technicians, reviewing and assigning...


  • Chantilly, Virginia, United States Kadiak, LLC Full time

    Job Summary:Kadiak, LLC is seeking a highly skilled Jr. Service Desk Analyst to support our financial and facility applications. The ideal candidate will have strong problem-solving and analytical skills, excellent communication and interpersonal skills, and the ability to work collaboratively with team members and other departments.Key...

  • Front Desk Ambassador

    4 weeks ago


    Chantilly, Virginia, United States Staybridge Suites Chantilly Full time

    Job SummaryWe are seeking a skilled Front Desk Ambassador to join our team at Staybridge Suites Chantilly. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling transactions, and ensuring a seamless experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests,...

  • IT Support Specialist

    4 weeks ago


    Chantilly, Virginia, United States General Dynamics Information Technology Full time

    Job Title: Help Desk Technician VTransform technology into opportunity as a Help Desk Technician V with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.As a Help Desk Technician V, you will help ensure...


  • Chantilly, Virginia, United States Dunhill Professional Search Full time

    Job DescriptionAs a Service Desk Support Specialist, you will be responsible for providing technical assistance and training to system users. You will install, change, and repair moderately complex problems of personal computer hardware and software systems.Provide support to end users on a variety of technical issues.Identify, research, and resolve...


  • Chantilly, Virginia, United States Extended Stay Chantilly Dulles S Full time

    Job SummaryAs a Front Desk Agent at Extended Stay America Chantilly - Dulles, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include registering guests, making and modifying reservations, hotel operator and concierge duties, and providing...

  • IT Support Specialist

    3 weeks ago


    Chantilly, Virginia, United States General Dynamics Information Technology Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at General Dynamics Information Technology. As a Help Desk Technician V, you will provide technical support and troubleshooting to network, desktop, and/or systems hardware and software.Key Responsibilities:Provide technical support and troubleshooting to network, desktop, and/or...


  • Chantilly, Virginia, United States Red River Full time

    Job Title: NOC Shift Supervisor IIRed River is seeking a highly skilled and experienced NOC Shift Supervisor II to join our team. As a key member of our Network Operations Center (NOC), you will be responsible for leading a team of NOC engineers and help desk technicians in providing exceptional customer service and support.Key Responsibilities:Supervise and...


  • Chantilly, Virginia, United States Scantron Full time

    Job SummaryAs a Field Service Technician with Secur-Serv, you will play a critical role in ensuring the smooth operation of our customers' IT systems. You will travel to customer locations to diagnose, repair, and replace computer hardware, providing top-notch service and support.Key ResponsibilitiesTravel to customer locations to diagnose and repair...


  • Chantilly, Virginia, United States Midas CHANTILLY 3386 Full time

    Job DescriptionChantilly Midas is a high-volume, independently owned franchise seeking a highly motivated individual to assist our sales manager with sales and customer service. We desire someone with past sales experience, preferably in the automotive repair, tire, and parts sales industries. This position is available for immediate hire, offering a great...


  • Chantilly, Virginia, United States WingSwept Full time

    We are seeking a skilled Technical Support Specialist to join our team at WingSwept. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to clients as issues and needs arise.The ideal candidate will be technically proficient, have a passion to learn, and genuinely care about other people, including their...