Fitness Experience Specialist

1 week ago


Fall River, Massachusetts, United States Planet Fitness Inc. Full time
About the Role

We are seeking a motivated and customer-focused Fitness Experience Specialist to join our team at Planet Fitness Inc. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and providing exceptional service to our members.

Job Description

The Fitness Experience Specialist will be responsible for creating a positive member experience by delivering top-notch customer service to all Planet Fitness members and guests. This includes greeting members, answering phones, and assisting with membership inquiries and concerns. Additionally, you will maintain the cleanliness of the facility and ensure a welcoming atmosphere for all visitors.

In this role, you will also have the opportunity to work with our management team to develop and implement strategies to improve the overall member experience. If you're passionate about fitness, enjoy working with people, and are looking for a challenging and rewarding career opportunity, we encourage you to apply

Key Responsibilities
  • Greet members and guests warmly and provide assistance as needed
  • Answer phones and respond to membership inquiries and concerns
  • Maintain the cleanliness and organization of the facility
  • Work collaboratively with the management team to develop and implement initiatives to improve the member experience
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Punctuality and reliability essential
  • Ability to work flexible hours, including weekends and holidays
Benefits
  • Competitive salary: $35,000 - $45,000 per year
  • Opportunities for professional growth and development
  • A fun and supportive work environment
  • Free Black Card Membership
Physical Demands

This role requires standing and walking for extended periods, talking on the phone, and occasionally lifting up to 50 pounds. You must be able to work in a fast-paced environment and adapt to changing circumstances.

About Us

Planet Fitness Inc. is a rapidly growing fitness company with over 2,000 locations across the United States, Canada, and Australia. We are committed to creating a judgement-free zone where our members can feel comfortable and supported in their fitness journey. Join our team and be part of a dynamic and exciting industry that's shaping the future of fitness



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