Sales Associate

4 weeks ago


Phoenix, Arizona, United States Post Script Full time

About Postscript

Postscript is a cutting-edge marketing platform redefining the way ecommerce companies engage with their customers. By leveraging SMS as a new channel for customer interaction, our clients are seeing significant returns on investment. Backed by top investors, Postscript is a high-growth startup looking for talented individuals to help build a world-class organization.

Job Summary

We are seeking a highly motivated SMS Sales Associate to join our team. As a key member of our customer-facing team, you will be responsible for engaging with SMS subscribers through conversational messages that drive sales and provide exceptional customer experiences. You will work closely with our leadership team to adopt their brand voice and understand their products and operations.

Key Responsibilities

  • Engage subscribers in conversational SMS messages that build brand awareness and drive purchases for our merchants
  • Work closely with our leadership team to adopt their brand voice and understand their products and operations
  • Test conversational SMS strategies to engage subscribers and drive sales
  • Become a subject matter expert for assigned merchants, identifying and strategizing ways to upsell and close all sales opportunities
  • Represent our product, brand, and company in a way that makes us proud

What We're Looking For

  • 1 or more years of experience in customer-facing roles like sales, support, or retail
  • Ability to work weekends and holidays
  • A customer-first mindset and a strong desire to provide exceptional customer experiences
  • Highly coachable and always looking for advice to improve
  • Competitive and driven to succeed and achieve goals
  • Strong written communication skills
  • Excellent organizational and prioritization skills
  • Ability to think on your feet and thrive in ambiguous situations

What We Offer

  • Pay rate up to $52,000 per year, paid hourly, plus uncapped commission and equity
  • 4/10's schedule (4 days per week, 10-hour shifts)
  • High growth startup with plenty of room for career growth and impact
  • Fun and passionate team
  • Paid vacation and sick time
  • Health, dental, and vision insurance
  • Other perks

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