Retail Team Lead
7 days ago
We are seeking a highly motivated and experienced Retail Team Lead to join our team at UNTUCKit in The Mall at Short Hills. As a key member of our retail team, you will be responsible for creating a cohesive work environment that inspires engagement among associates, possessing the UNTUCKit CORE values, and executing UNTUCKit University training.
Key Responsibilities:- Create and maintain a positive work environment that fosters associate engagement and motivation
- Possess and demonstrate the UNTUCKit CORE values: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN
- Confidently execute UNTUCKit University training and participate in daily chat-in activities
- Provide exceptional customer service and ensure high levels of customer satisfaction through excellent sales service
- Assess customers' needs and provide assistance and information on product features, ensuring they have a fun and relaxed shopping experience
- Maintain stockroom organization and ensure a tidy sales floor
- Open and close the store as needed, remaining knowledgeable about products offered and discussing available options with customers
- Cross-sell products and collaborate with coworkers to deliver top-notch customer service
- Actively contribute to brand decisions through customer feedback and observations
- Proven experience as a Sales Associate with a solid understanding of sales principles and customer service practices
- Proficiency in Apple products and G-suite, Omni-channel POS systems
- Excellent communication and interpersonal skills, with a customer service focus
- Able to work independently in the store, with flexible scheduling and availability to work day, evening, weekend, and holiday shifts
- High school degree; BA/BS degree a plus
- Retirement Plan (401k)
- Paid Time Off and Public Holidays
- Training & Development Opportunities
- Casual working environment
- Wellness Resources
Salary: $15.00 per hour. Part-time hours may vary.
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