Desktop Support Specialist in Springdale, Arkansas
3 weeks ago
Opportunity:
Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Springdale, Arkansas.
In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
- Provide Workstation Software Break Fix support
- IMAC - PC Install, Moves, Adds and Changes
- Image Loads
- Asset Recovery
- Asset tagging
- Printer Support
- Client Center (Tech Bar) Support
- IT Service Management Updates
- Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
Qualifications:
Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
Knowledge of PC Imaging
Experience with change management and incident management
Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Requirements:
Must be within driving distance of Springdale, Arkansas and willing to work onsite
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
What is Important to Us:
You are an excellent communicator in writing and speaking
You have the ability to work independently but also value teamwork
Your problem-solving skills are excellent
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career
You seek a community of virtue-centered co-workers and clients
What we offer you:
As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates
We provide ongoing learning and development opportunities to foster continuous growth
More About:
VSO is a hybrid cloud and managed services consulting firm
Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others
VSO leverages numerous other partner relationships so as to provide our customers with optimal support
Additionally, we take pride in taking care of our employees
We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more
For more information, please visit our website at
Salary Description:
$17.00/hr - $25.00/hr
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