Retail Sales Team Lead
1 week ago
We are seeking a highly skilled and experienced Retail Sales Team Lead to join our team at Asurion. As a Retail Sales Team Lead, you will be responsible for leading our sales team to achieve sales goals and providing exceptional customer service.
Key Responsibilities- Sales and Customer Service: Sell solutions-based products and services to customers, providing them with a positive experience and building long-lasting relationships.
- Team Leadership: Supervise, train, and coach our sales team to ensure they have the skills and knowledge needed to succeed.
- Store Operations: Oversee the day-to-day operations of the store, including managing inventory, ordering supplies, and maintaining a safe and clean work environment.
- Performance Management: Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to increase sales and customer satisfaction.
- Inventory Management: Manage inventory levels, including ordering and receiving stock, and ensuring that inventory is accurately counted and recorded.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Experience: 1+ years of customer service and sales experience, with a minimum of 6 months of smartphone repair experience or equivalent.
- Education: High school diploma or equivalent.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Technical Skills: Proficient in Microsoft Office, with an emphasis on Excel.
- Competitive Pay: $20.90 per hour, plus uncapped sales and repair incentive potential.
- Benefits: Generous medical, dental, and vision benefits program, 401(K) retirement savings plan with employer match, paid time off, and tuition reimbursement.
- Training and Development: Ongoing training and development opportunities to help you grow your skills and advance your career.
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