Customer Service Representative

7 days ago


Charlotte, North Carolina, United States 1127 - Dave's Hot Chicken - University Full time
About Us

Dave's Hot Chicken is the newest and hottest Nashville hot chicken concept in Charlotte. We are a fast-paced, dynamic team that thrives on delivering exceptional customer experiences.

Job Overview

We are seeking a highly energetic and charismatic Team Member to join our team at 1127 - Dave's Hot Chicken - University. As a key member of our team, you will be responsible for providing top-notch customer service, ensuring seamless guest interactions, and contributing to a positive work environment.

Key Responsibilities:
  • Maintain a fast speed of service, resolve questions and concerns of guests, and follow all safety and security procedures.
  • Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities.
  • Communicate effectively with colleagues and management to resolve any interpersonal issues as needed.
  • Evaluate and maintain a consistently positive and helpful attitude, including answering questions and addressing guest concerns.
Requirements:
  • Current student or high school diploma/GED preferred.
  • Must be at least 16 years old.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to stand for long periods of time and work in a fast-paced environment.
  • Positive attitude while conducting any and all duties.
  • Commitment to guest satisfaction.
Compensation and Benefits:

Competitive hourly rate of $12-$15 per hour, depending on experience, plus tips. Opportunities for growth and professional development within the company.



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