Spa Service Provider
4 weeks ago
As a Spa Specialist at Marriott International, you will play a vital role in delivering exceptional guest experiences in our spas. Your primary responsibility will be to provide a wide range of spa services, including promoting spa services, scheduling reservations, and confirming appointments. You will also be responsible for providing answers about services, checking in guests, and processing payments. To succeed in this role, you must be able to create a safe workplace, follow company policies and procedures, uphold quality standards, and maintain a professional uniform, personal appearance, and communication style. You will be on your feet and moving around frequently, managing reservation software, and taking a hands-on approach to work. This role requires attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. If you are a team player who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Provide exceptional guest service and ensure a memorable experience for all spa guests
- Schedule reservations and confirm appointments in a timely and efficient manner
- Process payments and handle guest transactions with accuracy and professionalism
- Answer questions about spa services and provide information to guests
- Check in guests and ensure a smooth and efficient check-in process
- Maintain a clean and organized workspace, adhering to company standards
Requirements
- High school diploma or equivalent required
- No prior work experience necessary
- Ability to work in a fast-paced environment and multitask effectively
- Excellent communication and interpersonal skills
- Ability to work in a team environment and provide exceptional guest service
About Marriott International
Marriott International is a global hospitality company with over 7,000 properties in more than 131 countries. We are committed to delivering exceptional guest experiences and providing opportunities for our associates to grow and develop their careers.
About JW Marriott
JW Marriott is a luxury hotel brand that offers a unique and memorable experience for our guests. We are committed to providing exceptional service and creating a warm and welcoming atmosphere for all our guests.
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