Customer Experience Ambassador

4 weeks ago


Knoxville, Tennessee, United States Pilot Flying J Full time

Pilot Flying J is seeking a Customer Experience Ambassador to provide exceptional support to guests and team members. Key responsibilities include responding to incoming phone calls and emails, modeling behaviors that support the company's common purpose, and ensuring guests are supported at the highest level. As a Customer Experience Ambassador, you will be the face of Pilot Flying J, providing a positive and memorable experience for all guests. If you are passionate about delivering exceptional customer service and have a strong commitment to teamwork, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Respond to all incoming phone calls and emails received by the Guest Services department
  • Model behaviors that support the company's common purpose
  • Ensure guests and team members are supported at the highest level

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package


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