Host - Guest Experience Specialist

3 weeks ago


Orlando, Florida, United States Earl Enterprises Full time
Host - Guest Experience Specialist

At Earl Enterprises, we're looking for a skilled Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. Your role will be to create a welcoming atmosphere, manage the flow of guests, and ensure that every guest feels valued and respected.

Key Responsibilities:
  • Answer phone calls in a friendly and timely manner, taking messages and providing information to guests.
  • Greet guests upon arrival and bid them farewell as they depart, ensuring a positive and memorable experience.
  • Process To-Go orders, package them accurately, and tender payments while following cash handling procedures.
  • Present accurate bills, collect payments, and balance cash receipts.
  • Maintain accurate records of coupons, cash, promotions, vouchers, and credits.
  • Provide guests with detailed information about our restaurant, including menu offerings and promotions.
  • Ensure the arrival area remains clean and organized throughout the shift.
  • Monitor the flow of the restaurant, including table turnover, guest arrival, and departure, and pace of the restaurant.
  • Work with the service staff to reset tables efficiently.
  • Clean up spills and breakage, and pre-set flatware.
  • Clean and maintain menus, menu inserts, and other materials.
  • Communicate guest needs to management and service staff as needed.
  • Page and seat guests efficiently.
  • Assist with the sale of gift cards.
  • Maintain the cleanliness of restrooms and lobby areas.
  • Welcome and assist job applicants.
  • Maintain walkways inside and outside the restaurant.
  • Assist with locating guests for phone calls or messages.
  • Thank guests for joining us and invite them to return.
  • Follow the Ten Points of Difference and Guest Standards of Execution as described in the Host Workbook.

  • Guest Experience Host

    4 weeks ago


    Orlando, Florida, United States SEA LIFE Full time

    About the RoleWe are seeking a highly energetic and charismatic Guest Experience Host to join our team at SEA LIFE Orlando. As a key member of our Costume Character team, you will be responsible for delivering exceptional guest experiences through interactive talks, animal interactions, and educational sessions.Key responsibilities include maintaining the...


  • Orlando, Florida, United States Marriott International Inc Full time

    Our Guest Experience Specialists take ownership of delivering exceptional service to our guests, guiding them through their entire stay with a guest-first mindset. They are empowered to move about their space and take initiative to address operational needs, process guest requests, and complete reports. Whether it's delivering quality meals or sharing local...


  • Orlando, Florida, United States Grills Seafood Deck and Tiki Bar Full time

    Job Type: Part-timeAt Grills Seafood Deck and Tiki Bar, we are seeking highly motivated and dedicated individuals to join our team as Seafood Host Hospitality Specialists. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Our company...


  • Orlando, Florida, United States Marriott International Inc Full time

    Job SummaryAs a Guest Experience Specialist at Marriott International Inc, you will be responsible for delivering exceptional guest experiences in the main areas of the hotel. This role requires a guest-first mindset, empowering you to move about your space and take ownership of operational needs, guest requests, and quality meals. You will be on your feet...


  • Orlando, Florida, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Specialist to join our team at Residence Inn & SpringHill Suites Orlando at Millenia. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our valued customers.Key ResponsibilitiesProvide...


  • Orlando, Florida, United States KOLTER HOSPITALITY GROUP Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Kolter Hospitality Group. As a Host/Hostess, you will be responsible for delivering exceptional guest service, ensuring a memorable experience for our valued customers.Key ResponsibilitiesGreet and welcome guests in a friendly and courteous manner.Provide exceptional...

  • Host

    3 weeks ago


    Orlando, Florida, United States Marriott Full time

    Job SummaryWe are seeking a skilled and enthusiastic Host to join our team at JW Marriott Orlando Bonnet Creek Resort & Spa. As a Host, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesProvide warm and welcoming service to guestsManage table assignments and seating...

  • Party Host

    4 weeks ago


    Orlando, Florida, United States Main Event Entertainment Full time

    Job Summary:We're seeking a charismatic Party Host to join our team at Main Event Entertainment. As a Party Host, you'll be the life of the party, creating unforgettable birthday memories for our guests. If you're enthusiastic, relentless in creating fun, and dedicated to delivering exceptional experiences, we want to hear from you!Key...

  • Sports Host Orlando

    4 weeks ago


    Orlando, Florida, United States Sports & Social Full time

    Host Responsibilities include, but are not limited to: * Answering phones and taking messages/reservations in a timely and professional manner. * Maintaining an accurate wait list when necessary to ensure efficient seating. * Welcoming guests upon arrival and bidding farewell as they depart to create a lasting positive experience. * Greeting guests in a...


  • Orlando, Florida, United States Travel + Leisure Full time

    Vacation Experience SpecialistAt Travel + Leisure Co., our mission is to deliver exceptional vacation experiences to our guests. As a Guest Service Associate, you will play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for a memorable stay. You will be responsible for...

  • Host Ambassador

    2 weeks ago


    Orlando, Florida, United States Keke's Breakfast Cafe Full time

    Welcome Host Job SummaryThe Welcome Host is responsible for providing exceptional guest experiences at Keke's Breakfast Cafe. Key responsibilities include warmly greeting guests, managing seating, and ensuring a seamless dining experience. If you are a people person with excellent communication skills, we encourage you to apply for this role.Main...

  • Host/Hostess

    4 weeks ago


    Orlando, Florida, United States Lake Nona Property Holdings LLC Full time

    Job Title: Host/HostessLake Nona Golf & Country Club, a premier private club in Orlando, is seeking a skilled Host/Hostess to join our team. As a Host/Hostess, you will play a vital role in delivering exceptional member experiences.Job Summary:Welcome members and guests to the club, providing a warm and inviting atmosphere that sets the tone for a memorable...

  • Host/Hostess

    3 weeks ago


    Orlando, Florida, United States Miller's Ale House Full time

    Job DescriptionAt Miller's Ale House, we're looking for a talented Host/Hostess to join our team!About the Role:As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.You will be responsible for managing the flow of guests, ensuring a smooth and efficient experience.You will work...

  • Host Ambassador

    3 weeks ago


    Orlando, Florida, United States Hawkers Asian Street Fare Full time

    Be Part of the Hawkers Asian Street Fare TeamBecoming a Host at Hawkers Asian Street Fare is about more than just receiving great benefits and working in a fun environment. It's about being part of a vibrant team that's passionate about delivering exceptional guest experiences. As a Host, you'll be the first point of contact for our guests, setting the tone...

  • Host

    4 weeks ago


    Orlando, Florida, United States Hard Rock International Full time

    Job SummaryAs a Host at Hard Rock International, you will be the first point of contact for our guests, setting the tone for an exceptional experience. This role requires a warm and welcoming demeanor, with a focus on providing top-notch service and ensuring every guest feels valued and appreciated.Key ResponsibilitiesWelcoming and thanking guests upon...

  • Host or Hostess

    4 weeks ago


    Orlando, Florida, United States Marriott International Inc Full time

    Job SummaryAs a Host or Hostess at Marriott International, you will be the first point of contact for our guests, setting the tone for their entire dining experience. Your role will be to create a warm and welcoming atmosphere, ensuring that every guest feels valued and cared for. You will be responsible for greeting guests, determining the number in their...

  • Palm Tree Club Host

    4 weeks ago


    Orlando, Florida, United States The Cordish Companies Full time

    Host ResponsibilitiesAs a Host with The Cordish Companies, you will be responsible for providing exceptional customer service to our guests. Your duties will include answering phones, taking messages and reservations, maintaining an accurate wait list, and welcoming guests upon arrival. You will also be responsible for bidding farewell to guests as they...


  • Orlando, Florida, United States Marriott International Inc Full time

    Our Guest Experience Experts are the face of Marriott International Inc, delivering exceptional service to our guests. We're looking for individuals who can create a memorable experience for our guests, from check-in to check-out. As a Guest Experience Expert, you'll be empowered to move about your space and take the initiative to deliver a wide range of...


  • Orlando, Florida, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional mannerComplete...

  • Floor Host

    4 weeks ago


    Orlando, Florida, United States Doll House inc Full time

    Job Title: Floor HostReports to: Manager on DutyClassification: HourlyJob Summary:The Floor Host is a key member of our team, working closely with the manager on duty to ensure smooth club operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:Maintain a...