Team Lead
4 days ago
23rd Group, LLC is a rapidly growing facilities management organization that offers comprehensive services to multi-location commercial clients. We are seeking a Team Lead to oversee our facility maintenance operations and ensure exceptional customer service.
The successful candidate will have at least 3 years of experience in a supervisory role and possess knowledge of facility maintenance. They will be responsible for mentoring and supervising team members, documenting employee performance, and managing negotiations with technicians to remedy excessive costs.
This is an excellent opportunity to join a dynamic team and contribute to the growth and success of our company. The estimated salary for this position is $65,000 - $85,000 per year, depending on experience.
We offer a competitive benefits package, including health insurance, retirement plan, and paid time off. If you are a motivated and results-driven professional looking for a challenging role, please apply today
**Responsibilities:**
- Coach team members to ensure high-quality service delivery.
- Document employee performance and identify training opportunities.
- Manage negotiations with technicians and resolve escalations.
- Ensure team members maintain fair profit margins and facilitate customer growth.
- Manage employee resources, including attendance, PTO, and overtime.
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