Member Care Coordinator
3 weeks ago
About JumpstartMD:
We're a revolutionary health and wellness company dedicated to changing lives through sustainable weight loss. Our approach is rooted in cutting-edge research, quantified biometrics, and attentive medical supervision.
As a Member Care Coordinator, you'll be part of a team that's passionate about empowering individuals to achieve optimal health. You'll work closely with our clinicians, health coaches, and other team members to provide exceptional support to our members.
Key Responsibilities:
- Provide a warm and welcoming experience for members and visitors
- Respond promptly to calls, messages, and emails
- Guide new members through the onboarding process
- Collaborate with the team to elevate the member experience
Requirements:
- High school diploma required; Bachelor's or Associates degree preferred
- 1-2 years of experience in a customer-facing role
- Proficient in MS Office 365 and EHR/EMR systems
- Exceptional communication and interpersonal skills
Why Join JumpstartMD?
We're committed to creating an inclusive environment for all employees. If you're passionate about health and wellness, and want to be part of a team that's making a difference, apply now.
What We Offer:
- Competitive compensation and benefits
- Opportunities for growth and development
- Comprehensive benefits package
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