Account Support Specialist

1 week ago


Bloomington, Indiana, United States Bloomington, IN Full time
About the Position

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. This role is responsible for providing exceptional customer service, addressing customer concerns, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service through inbound and outbound phone calls and email correspondence.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
  • Analyze customer feedback and implement improvements to enhance customer satisfaction.

Requirements:

  • High school diploma or equivalent required.
  • One year of experience working in customer service preferred.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Benefits:

As a valued member of our team, you will receive a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. The estimated annual salary for this position is $42,105.



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