Restaurant Supervisor

4 weeks ago


Chicago, Illinois, United States Hawaiian Bros Island Grill Full time

A Shift Manager at Hawaiian Bros Island Grill provides leadership to crew and other leads during a shift to ensure great quality, service, and cleanliness to customers.

Shift Managers may operate the restaurant independently from time to time with or without direct support from onsite upper management.

Key Responsibilities:

  • Manage internal communication, inventory management, and daily maintenance
  • Lead the kitchen during a shift without supervision from a manager
  • Delegate responsibilities to team members and ensure they are exceeding guest expectations
  • Maintain cleanliness and organization throughout the kitchen
  • Ensure proper set up and breakdown of the entire kitchen
  • Own open, mid, or close routines for the next shift
  • Ensure all food meets company food safety regulations and is super-delicious
  • Recognize a job well-done and live the Hawaiian Bros culture
  • Exemplify legendary guest service for the whole team

Key Accountabilities:

  • Manage internal communication, inventory management, and daily maintenance
  • Lead the kitchen during a shift without supervision from a manager
  • Delegate responsibilities to team members and ensure they are exceeding guest expectations
  • Maintain cleanliness and organization throughout the kitchen
  • Ensure proper set up and breakdown of the entire kitchen
  • Own open, mid, or close routines for the next shift
  • Ensure all food meets company food safety regulations and is super-delicious
  • Recognize a job well-done and live the Hawaiian Bros culture
  • Exemplify legendary guest service for the whole team

Key Performance Indicators:

  • Exceed guest expectations
  • Meet or exceed sales targets
  • Maintain a clean and organized kitchen
  • Ensure all food meets company food safety regulations

At Hawaiian Bros Island Grill, we are committed to providing our guests with an exceptional dining experience. As a Shift Manager, you will play a critical role in ensuring that our guests receive the highest level of service and quality food.



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