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Medical Receptionist
1 month ago
At ConvenientMD, we're dedicated to delivering exceptional patient care and experiences in New England.
To support this mission, we're seeking a Medical Receptionist to join our team of dedicated professionals.
This role is perfect for someone who's passionate about customer service and the medical field.
As a Medical Receptionist, you will be the first point of contact for patients and visitors, responsible for greeting them, completing patient registration, updating records, and ensuring timely appointments.
You will work closely with the clinical team to provide a seamless patient experience, addressing inquiries, and providing assistance both in person and over the phone.
Key Responsibilities:
- Register patients efficiently, ensuring completion of all required forms with accurate information.
- Handle insurance and billing inquiries, providing clear and concise information to patients.
- Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
- Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations.
- Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.
Requirements:
- Medical Receptionist Certification.
- Previous experience in a medical receptionist role or similar customer service position.
- Familiarity with medical terminology and basic knowledge of insurance processes.
- Experience using electronic records data management software and other related programs used for medical registration and collection of HIPAA documentation.
What We Offer:
- Urgent care services at no cost to our team members and their families.
- Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance.
- Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more.
We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique.
