Sales Associate

4 weeks ago


Cary, North Carolina, United States Carter'sOshKosh Full time
Customer Service Representative Opportunity

Carter's/OshKosh is seeking a skilled Customer Service Representative to join our team. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience.

Key Responsibilities:
Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
Execute and expedite point of sale/register transactions
Complete floor replenishment and shipment as needed
Articulate current promotional events and the brand loyalty program, including credit, to customers
Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Requirements:
A positive and solutions-oriented mindset
Demonstrated customer service and engagement skills
Effective and professional verbal and written communication skills
The ability to manage multiple tasks at once
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
Stand or walk for extended periods of time; climb up and down a ladder
Provide availability that may include days, nights, weekends, and holidays as scheduled

About Carter's/OshKosh:
Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We're committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Benefits:
We offer a range of benefits and perks, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more. Our Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language. We provide professional and personal development to help shape your career and offer development programs to help you grow in your current role and beyond.

Why Carter's/OshKosh?
We're a company that values our employees and provides opportunities for growth and development. We're committed to creating a welcoming and inclusive environment that values and optimizes skills and talents. If you're a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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